Weststar Autoplex

had truck worked on got it back within a week had problem again. They try telling me pulling a 19,000 lbs. camper was to much for a 3500 GM is a total liar and disgrace to the consumers. will never send anyone there for ANYTHING

This service department is a joke. I took my 2013 jeep wrangler in with odometer issues. They told me to " drive it in reverse " and it would be 5 weeks before they could get it in and check the cluster panel of instruments

Since I lived in Monahans, I really wanted to shop locally for my next vehicle. However, from the time I stepped in the door at Weststar the experience was unfriendly. The lady at the front desk did not greet me and kept me waiting while she finished a personal phone call. My plan was to trade in a Mustang GT on a used Avalanche. Cain wanted give me half of the Blue Book trade in value because he said, "Mustangs are very hard to sell. You have to have perfect credit to get them." Cain also used my cell phone to explain the situation to my husband then he threw my phone down on his desk. I ended up going to the Sewell dealer in Crane who gave me full Blue Book value on my "hard to sell" Mustang and $4,000 in incentives plus, I got a new Chevy Avalanche cheaper then the used one at Weststar. It is worth the drive to shop somewhere else. Weststar is unprofessional and unwilling to do what it take to make the customer happy.