United Auto Land

I had a very unpleasant experience. I asked to test drive a vehicle and they could not locate the keys. I left and returned later that afternoon after they called to say that they found the keys. Test drove the vehicle which clearly had something wrong with it because of a loud thump. The outside of the vehicle and interior were in excellent condition. I explained to the salesman that I would like for someone else to look at it because I don't have any experience buying used cars and he snatched the keys from me and very nastily said that there was absolutely wrong with the vehicle and walked away. It wasn't my first negative experience with him. The mechanics that I spoke to were very polite. My kids were there and even noticed is unprofessional, nonchalant, nasty attitude and asked me if he was okay. Needless to say, I will spend my money elsewhere.

Outstanding experience!Great selection no pressure.Anthony was great,you don't usually buy a used vehicle and honestly have some meat left on the bone for yourself.Definitely will go back and deal with Anthony again.

Shopping cars.com has been a great experience for me. I purchased a 2002 Toyota Avalon that I adore very well. No complaints. Special thanks to Faulkner Toyota for such a great selection. I'm in the market for another Avalon as well or possibly a Lexus ES300. I hope to have the same great experience once again.

These guys are good people with nice cars at great prices. Check them out Anthony will hook you up.

These are good Honest people and Anthony is a joy to do business with. They are attentive and honest and I would not bring my hard earned money anywhere else. Thank you again guys!!!

E-mailed about a car and received an immediate answer from the owner. Stopped by a very congested, busy lot. I was led to the car and left to my inspection, the car needed lots of work but was priced accordingly. Too many things wrong for my taste, even at the appropriate price. Returned the keys and was on my way with a thanks from the owner. I would go back, this vehicle wasn't for me but it was a professional, matter of fact experience.

I called united auto land about a 1991 mercedes they had for sale. I told the salesman that I was driving from an hour away and he assured me the car was in good shape. when I arrived there I was given the keys. The car sounded like a train if not worse. The paint was peeling all over and there was rust on right front. When I asked to look under the hood, the excuse that I got was that the hood was stuck????? All I am saying is that this was a total waste of my time and money driving an hour to and from and tolls. shame on you

This is my first and last experience with United Auto Land. I welcome Anthony or any other employee there to refute what I am about to write. I think the folks there do not know the difference between AS IS and AS IS NOT SAFE TO DRIVE. I purchased my 2001 Ford Explorer with 110,000 miles on 2/12/14. Purchase process was simple. Found it ironic that they only took cash (first clue). Anthony made it sound like the car was clean, safe, and ready to go. Car had 02/15 NJ Inspection Tags. The very moment I got behind the wheel I drove in normal traffic I knew something was wrong. On the way home the brakes and ABS locked up on every normal stop. The next day I had to pick up my 3 year old nephew and experienced the same thing and the brakes locked again almost sending us into on-coming traffic. That same weekend we happened to get our 10th & 11th snow storm. The truck has 4WD and I couldn't even drive it cause the ABS had it sliding like I was sledding on the streets. Almost got hit several times. I travel for work and didn't drive it again until the following week when I drove it to my local mechanic (in business for 20 years). He sent me an email stating that I'm not going to like what I hear. Rotors were completely rusted out, wheel bearings and hubs were completely worn out, upper and lower ball joints needed to be completely replaced, tires were bald, two cracks in window (were not there when I was in the vehicle on the lot) and driver side lock malfunctioning. I paid to fix the ABS and brakes so I could just drive it. Next, I am sitting on the highway and the engine starts fluttering. I knew this was bad as well. I email Anthony with all the issues and he tells me that he will have the mechanic (in the shop behind Auto Land) take a look at it. He gets back to me and now tells me that it needs 1,500.00 more in repairs. Timing chains need to be replaced. Hmmm. It was inspected to be driven for all of 2014, yet the timing chains now need to replaced? Ironic. He replies, "out of the goodness of his heart" he is going to front me 500 and I have to pay 1,000. At that point, I didn't believe a word out of this guy's mouth. I picked up my truck on 3/15/14 and will have a real mechanic do the work. My plan is to get it inspected (if it can even pass without engine work) and then turn around and trade it in. If you care driving your family in a vehicle that will not hurt or injure them, go to another dealership or go to a brand-sponsored dealer. I gave these people like 10 chances to be open and do the right thing and since they didn't, I am posting what I experienced here. The thing of it is that my sister works for a major auto insurer and my aunt works for NJDOT. I will find out where this truck was inspected. Here is my running list of parts and labor. PART TOTAL MOTORCRAFT ROTORS $114.00 MOTORCRAFT BEARING $333.58 LABOR $259.00 DORMAN UPPR BALL JOINT $27.79 DORMAN UPPR BALL JOINT ARM $28.79 ACDELCO LOWER BALL JOINTS $24.06 LABOR $260.00 TIRES $460.00 TOTAL TO DATE $1,507.22 You were warned

Dealt with Anthony on a cash purchase of a 2005 Hyundai Accent for my daughter's first car. Anthony replaced the radio and battery at my request without hesitation. I can tell he is in the business to put happy customers behind the wheel and move cars off his lot...my Taurus is on its last leg and I will be in the market again soon for myself, I will certainly be revisiting UAL and Anthony.

Bought a 2001 Vic Interceptor from them. Great price and the paperwork was done in extremely fast time to get out. Took literally 5 minutes to sign and go. I did have to put a little bit of work into it to make it perfect (brakes,rotors,calipers,tires), but the car is a used car and sold as is at a great price, so I dont mind putting some money into it to make it perfect. The total spent was still below what I would have paid for this car elsewhere. The car even had a steering issue that they fixed with a new part before they even let me take it off the lot. So the stuff I did, wasnt "must" do's. I also appreciate the no BS approach with selling. Here is the price, if you like it, take it. No pressure, so salesman on you once you walk onto the lot. It was awesome. Also, I put a downpayment on the car and had no issue with them keeping the car. No dealer will hold a car for someone (with no deposit) just to look if they have a buyer right in front of them. I will buy more Interceptors from them again.