Ultimate Motors


4.9
Overall Rating
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4.9 Overall Facilities: 4.9


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Exceptional Buying Experience!
5
Andy on 10/10/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Ultimate Motors is a hidden gem! Mike and Mark are extremely professional, their attention to detail is quite impressive and very customer friendly. The office and indoor showroom are clean and inviting. I spent a great deal of time searching for my new car, online, CarM and other dealerships before arriving at Ultimate Motors. Best decision I made... Mike showed me several vehicles after listening to my wants and budget needs. I had my eye on a Passat that fell within my budget, but before I made a decision, Mike showed me a 2005 Mercedes CDI that was a new arrival. The following day the Mercedes had be cleaned to "Like New Condition". I was able to test drive and immediately knew this was the car for me. Mike spent a great deal of time showing me all the features of the Benz. Mike also opened up the office on Sunday to officially deliver my vehicle. My son even commented, "Dad, I didn't know you were getting a NEW car" I had to remind him the M/B was 11 years old.Great Job Ultimate Motors team and thanks for a wonderful experience.

The Utimate Buying Experience
5
Donna Ormond on 10/01/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I didn't just purchase a car, I had a stellar buying experience. Mark and Mike are pleasantly professional, and knowledgable. The "Ultimate Motors" they sell are second to the quality of service they provide.My husband Barry took me to this dealership because he knew I wanted a quality used automobile and a stress free buying experience without the heavy handed sales pressure. He was right ... again.I am now the owner of a pristine 2009 Lexus I 250 named Elsa, and a raving "Utimate Motors" fan. Mark and Mike, we will be back and will refer you to other buyers.

Search for Wife's Car is Finally Over!
5
Arthur Comer on 09/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

After more than 3 weeks of searching and viewing more than 20 vehicles in person and more than 30 vehicles online that were in our price range and met the very specifics that my wife wanted, an internet search directed me to Ultimate Motors LLC. The vehicle I saw had just been accepted in trade and had not been cleaned, detailed and was not ready to sell. Mark and Mike were gracious enough to allow me to see the vehicle prior to its readiness to determine if it was one even worth bringing my wife, who is very picky, to see. I was pleasantly surprised that it had everything that my wife requested, and even more. My wife's expectations of what a use car in our price range should have and look like is somewhat unrealistic in my opinion, but I continued the search. After spending almost a full month of looking and driving to view vehicles, I was relieved that she had a positive response when viewing the vehicle in its current state. Mike and Mark assured her that once they cleaned, detailed and remove a small dent from the rear hatch that she would be more than pleased with the results. They followed through on everything they promised. She is overjoyed with her new/old jeep, but not as overjoyed as I am that the search is over. It's true what they say, "Happy Wife, Happy life." Thanks Mike and Mark!

Mercedes Benz 2012 GL 350
5
Johnnie Hartsfield on 09/14/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I purchased the 2012 Mercedes Benz GL 350 Bluetec in July 2016. I wanted to spend some quality time in the vehicle before reviewing the dealership. I have since then traveled to the Outer banks, Baltimore, Charleston,SC and places in between. This vehicle is very comfy and the air ride feels like an S Class.Mike is very knowledgeable on Mercedes which gave me a piece of mind. I first visited their lot around 2 years ago and was impressed on their vehicle selection and customer service. I highly recommend making your vehicle purchase here and avoid kicking tires at other lots. Thanks again Mike and Mark for making this a good experience.

Finally an honest used car lot.
5
04TouaregV8 on 08/31/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Its been less than 24 hours and Ive alread told 3 of my coworkers they should go see these guys. Very stream lined process and they walked me through and explained any and all paperwork involved which is a huge deal for me. The way they handle the car buying process gave me confidence in the car I was buying and the people I was buying it from, very rare these days. I would love to do business with these guys again in the future. They have my trust, they have my business.

People first dealership
4.7
charles angelo Ingram on 08/28/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

A people first dealership, upfront and honesty displayed throughout my purchase , I am completely satisfied with them up to this point of my car buying process.

Best Car Buying Experience Ever!
5
Jenny on 08/24/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Mark & Mike are awesome to work with. I went in 2 times just to look at the car and when they didn't harass me--I was shocked! All of the other places I looked, I tried to hide and run from sales people because I didn't want the whole "salesperson experience" just yet. It is so nice to come to a dealership where they don't attack you, and hover over you while you look. When I was ready to talk and take the car for a drive, they were still super laid back and it was refreshing. The financing and paper work were a breeze. Very fast and efficient. Buying a car typically involves a 7 hour process with a lot of back and forth, stale coffee, and a lot of "let me check with my finance manager." With them- it is a completely different experience. Papers were signed within 30 minutes. I highly recommend them, and plan to use them in the future! and I LOVE my car :)

The Ultimate Buying Experience
5
Lisa on 08/15/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

This is the 3rd car we have purchased from Mike and Mark at Ultimate Motors, and once again, we were extremely impressed with the overall experience; we simply could not be happier. They have an amazing selection of well-maintained, quality cars at fair prices, but what truly sets them apart is their honesty, integrity and professionalism. We would highly recommend Ultimate Motors, and when time comes for another car, we will definitely be back to see Mike and Mark.

A Remarkable Buying Experience!
5
Stephen on 08/15/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I have been to many car dealerships and this one is unique for some reason. The process of buying a car was as simple as walking in the door, choosing your vehicle, signing a few documents, exchanging thank you's, and walking out the door with everything you wanted when you walked in. I HAVE NEVER BEEN MORE SATISFIED WITH A CAR PURCHASE ... EVER!

Great experience, clean vehicles and facilities
5
Tim C on 06/11/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Very pleasant and easy transaction. Would work with Mark and Mike again next time I need a vehicle.