UDrive Automobiles


4.7
Overall Rating
Customer Service: 4.7 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4.9


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MINI Cooper Works GP
5
Eric on 09/21/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Found UDrive and was suspicious at first. Looked like a relatively new dealer, with all great reviews that I assumed must've been written by family and friends. After going there I was completely wrong. I work in New York, so wasn't able to see the car for a couple weeks, but called Todd and expressed my interest. He was very helpful throughout the whole process, and I was able to make a deposit on the car over the phone, after he even offered the opportunity for UDrive to ship the car up to me. The buying experience at UDrive was quick, easy, and painless. I showed up, test drove it, and bought it within a couple of hours. The car was in excellent shape, with a couple scratches that were clearly pointed out in all the images on their website. The up-front honesty really helped any worries I had previously. After bringing the Mini to the dealer a couple weeks after purchasing it for oil change, full inspection, and regular maintenance, they reported everything on the car was either new or so close to new it made no difference. Knowing they specialize in rarer, more specialty sports cars, I will definitely be coming here first for my future purchases.

Fantastic Car BMW 750i, Great Experience A+A+A+A+
5
RTC 2011 BMW 750i on 08/10/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

How refreshing to work with people that do what they say they will do. This seller is honest, and a pleasure with whom to work. My car is fantastic, and I will buy a car for my wife in the coming year through Udrive. The car was as described, priced very well, and the transaction was easy!! These guys make buying a car an enjoyable experience. Thank you Todd and Alex!!

Great Car, Awesome experience!
5
C. Ryan on 05/21/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Recently purchased a 2011 Audi A4 from the guys at UDrive and to say that it's nice is an UNDERSTATEMENT! The car was well photographed and the ad provided extremely detailed information regarding the condition of the vehicle, which I really appreciated! Dealing with Todd was a breeze, the whole transaction took almost no time at all. In and out and very happy with my purchase, I'll definitely work with the guys at UDrive on my next car purchase! Thanks!

They know their stuff!
5
Andrew G on 04/20/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I was shopping for an E92 BMW M3 when I came across UDrive who fortunately was very local to me. They had a very well optioned car in a cool color combo that was just what I was looking for. Just going through their lot you can tell Todd, Marc, and Matt are true "car guys" who know what they're talking about and go out of their way to by the best cars, they aren't just pushing random used stuff they think they can make money on. Overall I had a great experience & got the car I wanted at a fair price. They even let me send some aftermarket parts to them to be installed before I picked the car up, so it was exactly what I wanted when I drove away. Two thumbs up!

Not Impressed with the way they do business
1
Chris O on 04/18/2015
Customer Service: 1

Called Todd prior to driving an hour to get there, so that my wife and I could test drive a BMW Z-4. Upon arriving, find out that Todd is not there and there is a new sales associate that doesn't know what to do. He proceeds to put on a dealer plate and my wife and I are all set to take the vehicle out. The sales associate comes out and says, Im sorry, your wife is going to have to stay here while I go with you (2 seater vehicle). I don't think so, we got in our car and drove an hour back home. No apology , no nothing from the owner. Ended up purchasing a nicer BMW elsewhere anyway.

2005 F150
5
Javan on 04/08/2015
Customer Service: 5 Buying Process: 5

We bought a 2005 F150 from UDrive a couple moths ago. We worked with Todd throughout the entire process and he was great to deal with! We found Todd to be an honest, straightforward, salesman and our truck was very well represented with the description and many photos (which were especially helpful!). We were a little hesitant about buying a truck through the internet but with this company we had a great (no-hassle) experience! We are really enjoying our new truck and definitely recommend UDrive to others!

A repeat customer
5
Matt M. on 04/07/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

As a 4 time customer I can say with assurance that Todd and his folks have handled my 2 sales and 2 buys with professionalism and creativity to make deals happen. This can be a tricky business for anyone to navigate and they bring client confidence to a very comfortable level. Even is what you want isn't in their inventory, they can put together clients and the cars they want from multiple contacts within the industry.

Ultra Convenient!
5
CarLover on 03/19/2015
Customer Service: 5 Buying Process: 5

I saw the perfect car on this site, a 2007 Porsche Carerra S in slate grey and aero kit, and I had a trade that I had been shopping around getting offers for. I got an immediate response and was able to get over the trade amount that I requested! Since the place was almost 2hours away I wasn't sure when I would be able to get over there to look at car and possibly do the deal. They told me they would transport car to me, look at my trade and if all goes well, we do paperwork, I keep car and they take trade back with them! When I heard that I was shocked and there was no reason why I would pass this up! They were completely ok with me having the car inspected by my local shop. Due to their professionalism I was ok with them coming to me and to my house to look at my car! In addition, I noticed that on their site they are very upfront about any flaws the cars may have. I would definitely go back to them again it was a completely pleasant experience! The convenience factor alone is HUGE!!!

Amazing!
5
Naid on 03/11/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I've purchased cars over the Internet before and have never had an experience as excellent as this one. The car description was spot on, with lots of photos, any imperfections were noted. Todd responded to emails quickly and was always reachable by phone if needed. Pickup date was flexible to accommodate my schedule. I didn't even have to worry about a pre-purchase inspection as one had already been done by a third party and they disclosed the results. The guys at UDrive were super-nice in person too. Matt noticed that I'm a fellow photography enthusiast and happily shared the full-size photos of the car, then drove me to a nearby rent-a-car office to drop off the rental I used to get there. The bundled 3 month / 3k miles warranty only covers powertrain, aka big and expensive items. After driving 200 miles home, a check engine light appeared. I took the car to a local BMW specialist and it turned out to be a relatively minor issue which was not covered by the warranty, but is a common problem with these cars. The guys at UDrive couldn't have known about it as the car drove fine and it took hundreds of miles to appear. Moral of the story: if you're worried about minor repairs and are not DIY-inclined, buy an extended warranty that covers everything, not just powertrain. The 3 month plan was complementary, so still a nice bonus in case of a bigger problem. It seems that UDrive focuses on clean cars without accident history and with good service records. That to me is impressive, because many independent dealers buy whatever is cheapest at the auction, then resell for a quick buck. Not the case here! The BMW I purchased from UDrive is a low-mileage, 1-owner car. It was signed off with a clean bill of health by 3 places: local BMW dealer based on service history, third party inspection place in PA, and a BMW specialist in CT, who commented that the car is in very good shape after looking at it for a day. Overall, this has been a great purchase and I would gladly recommend UDrive to anyone. Todd and Matt are top-notch!

2004 Audi S4
5
Darrell on 12/10/2013
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Todd and Matt, It was great work with guys today.. My Son, is one happy young man with the purchased of his 2004 Audi S4. Thanks for your, professionalism and customer services!! Its was great working with guys that, truly enjoy cars and, it shows.. Thanks again. ~Darrell