Steven Infiniti


4.9
Overall Rating
Customer Service: 4.9 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4.9


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Great service
5
Mona on 10/18/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Everyone is always professional. Everyone is friendly and treats me very well. I have told many friends about the wonderful service department, and recommended they purchase an Infiniti.

Great Customer service before and after the sale .
5
Sheryl on 09/27/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Customer service was and always has been very informative pleasant and easy to communicate with.The General Manager always finds the time to answer any questions or just a friendly greeting . If your looking for great service and friendly staff then I suggest Stevens Infiniti.

Great Service
5
Andrew on 09/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Top Drawer Professional in all aspects. No exceptions, no excuses, maximum effort in every area. Always working to meet my individual need and respect my time.

Service is above and beyond great!
5
Tricia on 08/30/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Mike is always very responsive and extra helpful. He goes the extra mile to make it a good experience for us.

QX56 Service
5
Ryan on 08/27/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Quick, prompt, courteous, took us in as a "new" customer despite needing service on a 2011 model purchased in Colorado years ago. Thanks for making us feel welcome!

Good experience, will use them again
4
Steve on 08/09/2016
Customer Service: 4 Quality Of Repair: 4 Overall Facilities: 4

Knowledgeable and prompt, very courteous customer service the loaner car was fine the lobby could use some paint but all in all a good experience.

Great professional service
5
Carol on 07/16/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

This is the most congenial and professional dealership I have ever dealt with. The staff are incredible and very professional and congenial

great service
5
Donald on 07/06/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Service Manager kept me updated on the progress of my car being serviced. I was comfortable waiting for the service to be completed, but was offered a loaner car anyway

Super customer service
5
Booker on 07/06/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Mike Amos and the service team makes it easy to service my vehicle. I will continue to return for maintance support.

Superior Service!
5
Kevin on 06/20/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

I came in while on a road trip with a vibration. The service manager and his staff were the very best I have encountered in all my driving years. They were able to find the issue, a manufacturers defect. Although they could not replace it within my given timeframe, they gave the information I would need to do so as I traveled along.