Scottsdale Autos Online


4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 5 Overall Facilities: 5


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Lincoln town car
3.5
Gjames on 10/14/2016
Customer Service: 4 Buying Process: 3

I was interested in a car that was for sale got all the info and I wrote back and let them know that I thought the price was high and never got even a counter offer on it. I guess they didn't need to make a sale.

Great Service and Selection
5
SteveH on 09/27/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I have been searching for a low mileage excellent condition C5 corvette for several months. I finally found one that fit my requirements. Jamie was the first person I contacted about that car. Within the first few minutes of talking with him I knew he was more interested in helping me with my needs than making a sale. He not only promptly answered my questions but was very honest in his responses. We discussed the history of the corvette he was offering. I probably spent at least 2 hours on the phone with him prior to making the 180 mile trip to his facility. Once arriving he greeted me like an old friend. His demeanor was every bit what it was on the phone. He also introduced me to his father Jim. Their facility is quite nice, being indoors and climate controlled the vehicles he offers are protected from the brutal sun of Arizona. The vehicles are top notch, and quite honestly look almost brand new. He clearly has all the prices, and information on each vehicle although he will happily answer each and every question asked of him. I had a trade in that although he did not sell that particular vehicle, he gave me fair market value without me having to twist his arm (trust me thats a very respectable trait for a car retailer). He then worked with us on the financing, sending me to his bank he does business with only a block away from his facility. After working with the bank we returned to finalize the paperwork. Unfortunately, the battery in the Vette had run down a bit, so it needed to be run in order for it to pass emissions. Both Jamie and Jim were extremely apologetic about that and not only directed me to the nearest facility but paid the costs of not only the emissions but also the gas necessary to get there. Another thing that was needed was the battery for the keyfob was dead, Jim attempted to get one from the local car supplier but they didnt have any. So Jamie gave me the money necessary to buy a battery. What car dealerships go that far out of their way to make you happy? I could go on and on about the experience but if you are looking for high quality used vehicles and want to feel like your dealing with family vs high pressure sales, then this is the place to go.. But dont take my word for it, call them yourself, you will then fully understand what I mean. To Jim and Jamie, thank you and I mean THANK YOU for treating me with the respect and courtesy that is now so very rare in your industry.

One Enjoyable and Relaxed Purchase
5
Steve Hufner on 09/23/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I have been searching for a low mileage excellent condition C5 corvette for several months. I finally found one that fit my requirements. Jamie was the first person I contacted about that car. Within the first few minutes of talking with him I knew he was more interested in helping me with my needs than making a sale. He not only promptly answered my questions but was very honest in his responses. We discussed the history of the corvette he was offering. I probably spent at least 2 hours on the phone with him prior to making the 180 mile trip to his facility. Once arriving he greeted me like an old friend. His demeanor was every bit what it was on the phone. He also introduced me to his father Jim. Their facility is quite nice, being indoors and climate controlled the vehicles he offers are protected from the brutal sun of Arizona. The vehicles are top notch, and quite honestly look almost brand new. He clearly has all the prices, and information on each vehicle although he will happily answer each and every question asked of him. I had a trade in that although he did not sell that particular vehicle, he gave me fair market value without me having to twist his arm (trust me thats a very respectable trait for a car retailer). He then worked with us on the financing, sending me to his bank he does business with only a block away from his facility. After working with the bank we returned to finalize the paperwork. Unfortunately, the battery in the Vette had run down a bit, so it needed to be run in order for it to pass emissions. Both Jamie and Jim were extremely apologetic about that and not only directed me to the nearest facility but paid the costs of not only the emissions but also the gas necessary to get there. Another thing that was needed was the battery for the keyfob was dead, Jim attempted to get one from the local car supplier but they didnt have any. So Jamie gave me the money necessary to buy a battery. What car dealerships go that far out of their way to make you happy? I could go on and on about the experience but if you are looking for high quality used vehicles and want to feel like your dealing with family vs high pressure sales, then this is the place to go.. But dont take my word for it, call them yourself, you will then fully understand what I mean. To Jim and Jamie, thank you and I mean THANK YOU for treating me with the respect and courtesy that is now so very rare in your industry.

A Wonderful Car Buying Experience
5
lgh on 08/20/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I had been casually shopping for a clean used Lexus LS430 online for over a year. I knew exactly the package I wanted down to the color, and the prices people were paying. The car they were selling was superbly illustrated with many many photographs, well described in detail, with Carfax report included. I made an offer via e-mail. They kindly accepted. I flew Southwest Airlines from Albuquerque to Phoenix early morning two days later. They picked me up at the airport. We did a test drive, completed the paperwork and payment with their guidance, and I was on my way back to New Mexico by noon of that day. I thank them for a very pleasant and seamless transaction, and for a quality vehicle at a fair price which brings me enjoyment on a daily basis. Thank you.

A Fantastic Buying Experience
5
AP on 08/11/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

We have bought two vehicles from SAC and both times the experience was top notch. We just bought a Jaguar from them and they went far above what they needed to during and after the purchase. No need to go to other dealers, this is who we will use exclusively going forward.

bought 1990 Jeep Grand wagoneer
5
Florala Flash on 10/18/2013
Customer Service: 5 Buying Process: 5

I found 'the Jeep of my dreams' on line one sleepless night--in Scottsdale, AZ and I live in the Panhandle of Northwest Florida! I began with one question: what would it cost to ship to me. question was answered about 3 hours later--and thus began the most exhaustive question and answer session in used Jeep history. Jamie answered every question--thoroughly--with photos, over and over- even the ones that the answers weren't 'easy' for a dealer. In the end, I bought the jeep--sight unseen--and Jamie shipped it from Scottsdale to North Florida in 3 days--it arrived in pristine condition--even after going through dust storms in Texas! It was everything I hoped for and expected--SAO/Jamie checked in with me weekly the first few weeks by cell call or email 'just to see how its going' and kept me on track with getting the title and tag into my state from his. I have absolutely NO qualms about recommending SAO and ANY car in their inventory to anyone who wants a quality, superior, pre-owned, automobile. They stand behind everything they sell to the last degree and they are truthful in ALL respects. This is a GREAT dealer and I hope to be able to buy something else!

BEST CAR PURCHASE
5
John M on 10/15/2013
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Jim and Jamie are the most honest, straight forward car people any buyer will ever have the pleasure dealing with!!! Scottsdale Autos Online? Don't give it a second thought!! Buy a car the old fashioned way!! With a hand shake....

Terrific dealer
5
Mel Hooker on 07/21/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

No turn over (like the dealers) no pressure, nice people. I bought a car from them and was impressed with the friendly people, service after the sale was exceptional. After shopping at a near by dealer, it was a great relief to visit these guys.

Unique, Upscale Buying Experience w/Quaity Cars!
5
EricInScottsdale on 03/27/2013
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

This is a great place to buy a car! First of all, it's a small, unique dealership, completely indoors with a very clean, welcoming showroom. Who would have thought this place existed in Scottsdale? It's a great experience. You'll work directly with one of the owners, who are very friendly and very knowledgeable about their products. I bought a Jeep, and they knew all there was to know about Jeeps. You get the quality and service you'd expect from a dealer, but you deal directly with the people who make the decisions. They texted with me VERY promptly, the whole way through the experience. Most car dealerships give me a creepy feeling because of all of the negotiators and dirtballs walking around. There was nothing like that about this place. I was dealing with someone, by text, minute-to-minute, in a haggle-free process that was very easy to complete. I'm really glad I went here and I'm sure I'll go again, as long as they have the car I'm looking for. If you look online and find the car you're looking for at this dealership, you're in luck - you should be glad they have what you're looking for so you can acquire it in a smooth, seamless way. I'd pay about $500 to $1000 over the market rate of a car to go here, because of the experience, service, and "comfort" you get from working with good people in a family-owned environment.

Awesome Experience!
5
Tom & Alicia on 03/14/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

My fiance and I recently purchased an immaculate 2006 Magnum from SAC. I would like to first state I absolutely HATE shopping for cars, from pushy sales people to the general bickering which seems to be the pathos of the entire industry. Despite my considerable hesitations, the father and son team at SAC are certainly a diamond in the rough. Their friendly manner, impeccably clean showroom and quality selection of cars have completely raised the bar on an industry lacking in standards. We love the car and will most certainly recommend both friends and family to purchase a vehicle from them. Thanks again guys and when we look for a new vehicle in the future you're at the top of the list!