Rob Sight Ford
Very courteous and efficient process and exceeded my expectations with The Works service and maintenance plan. John is a pleasure to work with, and I completely trusted that my Fusion was well taken care of. I like leaving with a clean car with a noce car wash as the finishing touch.
Thanks Rob Sight Ford! Steve Hazelwonder was very helpful! I was in and out of the dealership and less than 2 hours. I couldn't have asked for a better buying experience!
Thorough, pleasant and very responsive. .
Changed oil and inspected vehicle. Identified a warranty issue.
Craig was very good about following up and letting me know where they were in the process of completing the needed work.
I felt that they could be trusted--were very helpful. Michael was very honest about the vehicle and its condition--seeing that we came a long way to purchase it (over 300 miles) we needed that assurance
I came in to have the alignment checked due to a vibration in the steering wheel. In the process of driving our car, the mechanic noticed pulsing in the brakes which generally indicates that the rotor has lateral runout issues. I already knew that, but the surprise was that turning the rotors to correct that problem was covered by warranty. It didn't realize that sort of thing was covered under warranty and the service writer caught it and then the issue was dealt with. Attention to detail is appreciated and kudos to the service writer for catching it.
What can I say that I haven't said before, Rob Sight Ford is the best for servicing my 2004 Ford Taurus, Jess Newman and the service technicians there are very good at what they do, they have kept my car running beautifully since 2007 that is the reason I keep coming back, they are the best service department in the whole Midwest, none better
Michelle was wonderful to work with. She is exemplary of how a sales rep should present herself and the company. Rob Sight Ford treats customers with respect and definitely work to make the deal fairly. Thank you Michelle and Rob Sight!
They did a 5,000 mile check up and oil change free of charge and quick.