Platinum Motorcars


4.6
Overall Rating
Customer Service: 4.6 Buying Process: 4.7 Quality Of Repair: 4.5 Overall Facilities: 4.6


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There are better dealers...
1
Car fan on 11/15/2016
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

I left a message from cars.com and straight from their website. No one never got back to me.

Great Cars, We try to only purchase our cars here.
5
kdagenais on 05/29/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

This is the greatest place to find and buy a car. The prices are fair, and the salesman are remarkable. I need a new car so I am looking every so often to find what I want.

Car Purchase
5
Sweetbriar on 01/05/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I have purchased over 30 cars in the past 15 years. Working with Dean has been the best buying experience I have had. Keep up the excellent work and ill see you when we purchase our next car.

Great Purchase
5
Reado on 11/11/2015
Customer Service: 5 Buying Process: 5

Syed posted a newly acquired 1993 RS America on his Facebook page. I wrote him..."I want it...how much?" A couple of days later it was in my garage. Beautiful car, fair price. Now I'm told that "I am part of the family." (Which would mean I just had a baby). My son who has known Syed for a while kept telling me what I great guy he was and was he ever right. I will hopefully buy more from him in the future like that perfect E30 he is going to find me next year.

Awesome
5
Brad K on 09/02/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I just purchased a vehicle from Sayed. He and his wife are very professional and the best I have ever delt with. The car was just as desribed. He is very honest. before we closed the deal we walked around the car and I told him the things I needed to be fixed before I would buy. He took car of all of them. When I showed up and took delivery of the car, we noticed a tailing had a problem after I signed the paperwork. Sayed took care of it ordered new one and had it installed at the dealership. he even had them pick up the car for me. After i got the car home the car had front brake issues right away. Guess what I called Sayed and he also took care of that and covered the cost. You will not find a more honest dealer to work with. I will be buying all future cars from him!!!

My first German...
5
Audi Fan on 07/28/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Still loving my first purchase from Platinum Motor Cars. Syed made the whole experience about as seamless as it could be. I told him what I wanted and only a few days later he had the perfect car for us. This is my first used vehicle, so I was certainly a little nervous about the purchase, but without any cause when dealing with Platinum Motor Cars. I purchased the unit sight unseen, flew to Detroit to pick it up and it could not have been described better. Perfect! These guys say on their website that they are a bunch of people passionate about cars, but they are equally passionate about customer service and having a completely satisfied client. This wont be my last purchase from Platinum Motor Cars. Thanks guys (and gal)!!!

R8 -finder
5
Wrecked R8 on 09/29/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I was recently the victim of a someone texting while driving. My R8 was totaled. I looked around for a month for a replacement R8. Platinum was recommended to me. I went there and Dean, Eric and Syed found me the exact car that I was looking for to replace mine and they did it in 3 days! The car is perfect and I am very happy. I would buy from them again.

Platinum Motors is Highly Recommended!!!
4.7
Happy Bimmer Owner!! on 05/01/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

I had been looking for the right E60 BMW M5 for about four months. I finally saw the car I wanted being advertised by Platinum Motors on Cars.com. I called on a Sunday because I was extremely interested in the car to leave a message and to my amazement, Syed answered the phone! We had a brief conversation, he told me the car was in impeccable condition and I agreed that I would purchase it pending a Pre-Purchase Inspection. In two days the car was inspected and passed with flying colors. I booked a flight and planned to pick the car up that Saturday. One thing to note, the reviews for Platinum Motors are true, after reading them; I was confident the transaction would go very well. When I arrived at the dealership, the car was detailed and waiting for me! I expected the car to be in excellent condition and it exceed my expectations. My 2007 M5 was in like new condition, the quality of the cars at the dealership were excellent. Syed and Eric are car guys first, they gave me a tour of their facility and we talked "shop." They were extremely courteous, professional and made my buying experience a pleasure. Their follow up is incredible, this is the best car buying experience I have had period. I truly enjoyed the 570 mile trip back to Maryland without a hiccup. Thanks again Platinum!!

Fantastic Experience
5
Nick on 10/04/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I recently purchased a vehicle from Platnium Motor Cars. I told Syed and Eric what I was looking for and they did not disappoint. They were able to locate the make and model exactly the way that I wanted. The milage and condition of the vehicle was perfect for what I was looking for. They offered me a great price, making my purchase decision simple and easy. I would recommend Platnium Motor Cars to anyone looking to purchase a new vehicle, especially when looking for something within specific parameters. They will have or find exactly what you are looking for.

Premium Product, High-end experience.
5
Burton_Rider on 09/25/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I have personally test-driven at least a dozen vehicles with PMC and purchased two. Eric and his colleagues KNOW cars and trucks; better yet, they are patient and helpful. When I shop for a car, I want someone there for me, but I don't want a hovering, sleazy, high-pressure sales person. PMC delivers this on all levels. Additionally, the cars that PMC offer are very clean and on the higher-end of the product line or trim level. You will see what I mean when you enter the facility: there is usually a detailer around, most of the vehicles are kept in an indoor, climate-controlled facilty and you can take as long as you need to inspect the car or cars that you are interested in. I tend to purchase pre-owned vehicles, from dealers, large and small, and PMC ranks at the top in terms of my purchase experience. They don't have an espresso machine. They don't have a flat panel TV in the waiting area. They don't have a gas fireplace. What PMC DOES have is honest service and solid product that leans toward the high-end.