Parkway of Wilmington

Wilmington, NC

(910) 218-8517

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4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.7 Overall Facilities: 4.8 Quality Of Work: 4.9 Friendliness: 5 Pricing: 4.8 Overall Experience: 4.9

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Great
5
bulldogs8484 on 11/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Great job by all better work than Jeff Gordon they treat you like crap I will never go back to Jeff Gordon ever again because you guys are very good.

My Impressions
5
marilynfreeman6 on 11/26/2016
Friendliness: 5 Overall Experience: 5

Matt was easy to work with. He was always ready to help without being pushy. The finance man (can't remember his name( took my husband and I through the financing process quickly without wasting time. At the same time he spelled out various total costs of each term and interest basis that we could choose. Both did a good job. Service waiting area looks small, so I will have to see how that works out when I get me first service. I like the idea of a loaner so I don't have to spend a lot of time waiting.

Professional, honest, helpful and friendly
5
Robert Canavan on 11/24/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Overall Experience: 5

Craig "coach" Nelson was the best. With his help I feel I got a really good value, wonderful Subaru Outback and service that exceeded my expectations. I will certainly recommend Craig to my friends who are looking to purchase a vehicle. Thanks very much I am a happy customer.Bob Canavan 203-314-3412

2017 Elantra
4.7
Ray and Sunshine on 11/20/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

We came in to purchase a used Elantra with the thought that we might have to drive to Fayetteville or Raleigh to get the type of deal that we wanted. Mich McCullough took the time to find out what we were in the market for and showed us a couple of vehicles. His understanding of our situation proved to be beneficial as he was able to get us into a New 2017 Elantra for the price we were willing to pay for a used vehicle. Superb salesman. Thank you Parkway for your dedication to your customers. If you go in to Parkway as Mich if a smart car can pull a trailer.

TJ Murrells Inlet
5
Terry J. on 11/19/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Purchased 2017 Forester from Sean Hogan at Parkway Subaru .Could not be more pleased with the buying experience. Much respect and continued loyalty to the Subaru brand.

pleasant, professional buying experience
4.6
walterlentfert on 11/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 4

The sales person took her time to explain the car/testdrive etc, then came back with a best price scenario. As this was our first dealership we decided to visit another dealer, it was very professionally managed. We came back afterwards to complete the transaction. Have had experiences with several purchases.. this was a good one to recommend

G90 Genesis
5
gregory.humphrey on 11/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Great car buying experience! Everyone was friendly and helpful. No running back and forth to get a good deal. I was pleased with and accepted the first offer to sell price. Would highly recommend dealership. My salesman, Chris, was outstanding.

Tuscon
4.6
dennisf1 on 11/15/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 4

Everything seemed to go very smoothly. Only being in NC for a couple of month the process is a little different than the process in CT.

Awesome
5
sarahbjohnson13 on 11/13/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had a great time buying my car at Parkway Hyundai. I wouldn't change a thing about it! I'll definitely recommend it to my friends

Great Place
5
nursesrule53 on 11/12/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had a wonderful experience at Parkway Hyundai!! The team made my buying experience easy and everything went smoothly!! I want to mention the wonderful team that I had the pleasure of working with...my sales consultant was Mitchell McCullough, Frank Loverso General Sales Manager and Aaron Bishop Business Manager, all of these men were wonderful!!! So pleasant and knowledgeable about the car and what it had to office. Explained everything!! All I can say is this group of guys...WOW!!! Thanks to them again!!! Nancy J. Franczak