Napleton's Aston Martin of Chicago


4.1
Overall Rating
Customer Service: 4.1 Buying Process: 5 Quality Of Repair: 4.8 Overall Facilities: 4.9 Quality Of Work: 3.2 Friendliness: 3.7 Pricing: 3.7 Overall Experience: 3.2


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Great experience buying at Napleton's Aston Martin
5
Chad on 10/02/2016
Customer Service: 5 Buying Process: 5

Perry and his staff went above and beyond making my purchase extremely simple. They are first class all the way, and I would highly recommend them. I got an amazing car at a great price, and they put the cherry on top by getting me a better interest rate with the lender I walked in the door with when they didn't have to. Cheers guys, and thank you for making this such a pleasurable experience!!

oscar martinez,sold me a 2006 mazda mx5 thanks
5
charles hughes on 08/30/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Oscar Martinez ,treated me great.he sold me a car in my budget and made the deal happen.---due to his kindness and hard work ---I have recommended him to others plus my car advertises for aston martin of Chicago ---on plate bracket .thanks Charles hughes

Amazing Experience
5
KPM47 on 08/29/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I recently purchased a used Aston Martin Vantage from an independent Chicago car dealer and requested that the service department at Napleton take a look at it before I finalized the deal. Fil and his staff were professional, moved quickly, and were extremely thorough. They even alerted me to the smallest imperfections that I would never have noticed. And all this for a car that wasn't even being sold by their Aston dealership. True professionalism. After I purchased the car I had Fil install a few upgrades and do minor service work. Once again he was upfront and honest about pricing, walked me through all the work he was doing, and finished it incredibly fast. I badgered him with tons of questions about parts. Fil answered every one and even got pricing for me on upgrades I decided to wait on. I live out of state but am thinking about using this dealer for my future service because they are that good. Well done.

Perfect, Effortless Transaction
5
MisterF on 07/31/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Napleton's Aston Martin was my second stop of the day while shopping for a pre-owned 2013 Volvo S60. After a substandard experience at the first stop, I was very happy to interact with the staff here at Napleton's. The car I saw online was on the lot, and looked exactly as it did in the ad. My salesperson, Oscar Martinez was friendly, low-pressure, and accommodating. After a short test drive, Oscar quickly worked up a deal for a fair price on both the car I was buying and the one I was trading in. On to the finance department, Phillip offered a fair rate, went over extended warranty options, and that was it. No other add-ons! All in, I think I was at the dealer for less than 2 hours from start to finish. I may not be in the market for a new Aston anytime soon, but I would be happy to have the opportunity to work with this dealer again on a future purchase - like maybe the 97 Porshce 911 I saw in the showroom.

Amazing Experience
5
Phaddy, paddy on 07/27/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My experience with Mr. Martinez and the sales manager, Phil was a pleasant experience. I purchased a used Chevy Suburban that was advertised on the internet. The information posted was accurate and concise. Top quality. The personel most professional. I highly recommend this dealership!!

Great experience
5
Pastorbrian on 07/22/2016
Customer Service: 5 Friendliness: 5 Overall Experience: 5

I Purchased my 2012 Range Rover from Napleton Aston Martin. My sales person Oscar and manager, Perry were very personable with me. I was from out of town and they offered to take me to the airport. The buying experience was very smooth for me and I would recommend this dearlership for purchasing a pre-owned vehicle. I would definitely come back again in the future.Brian

A great buying experience
5
John N on 06/19/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I purchased a used vehicle from Tucker yesterday and he was excellent to work with. Perry made a great deal possible and Phil was also great in finance. Thanks for having a great team.

GREAT OVERALL EXPERIENCE
5
Jay C. on 12/24/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I have purchased approx. 15 cars in my lifetime and this was by far my best experience from start to finish. These folks are friendly, professional, helpful and really do care about you having an outstanding experience with their dealership. I purchased a 2010 Audi Q5 that I found on the internet while overseas on business. Once I returned we were able to finalize this transaction very quickly. They were very fair on my trade and worked with me to get to the numbers I needed. When asked to make some minor touch ups to the vehicle they did not hesitate one minute. The two sales associates I worked with were Oscar Martinez and Norbert Sobotko, they were both very responsive and extremely professional in regards to all aspects of this purchase. They both could not have better to work with. If you are looking for a clean, later model used vehicle this is a dealership you need to check out. I will definitely be coming here first for any future purchases I may need to make in the future.

Great Customer Care
5
CKG on 12/15/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Working with General Manager Perry Galecki and Sales Associate Oscar Martinez was an enjoyable purchasing experience. They were helpful, not pushy. They took the time to get accurate answers to each of my questions about the vehicle and stood behind their product. They helped me pull off a purchase to surprise my husband for Christmas and continued to be available to us after the sale. I will look forward to bringing my future business to them as a result of how they handled our initial purchase!

Amazing dealer
5
April on 12/09/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Truly a amazing experience. Perry Galecki was fantastic a made my entire experience just perfect. Recommend to everyone