Monza Car
I visited the dealership on 2/11/16. I can't recall her name but the young lady that was helping me was very attentive and accomodating. She always kept a smile on her face and remained polite throughout the entire experience. However when it came down to getting my credit checked by Alan (to see what kind of a deal we could work out) he was very rude. Now I understand my credit wasn't up to par especially with having 3 luxury cars in my name already. However I felt it was still worth a shot to try and see what could be worked out. Alan comes out from the back and rudely say "Did you really drive all the way down here only for me to tell you NO"!!! He prodeeded to say I wasted both his time and mine by coming down there. He talked down to me as if I was beneath him. I was taken back by his tone and rudness. My boyfriend had to step in and put Alan in his place for talking to me the way he was. Never in all my years of shopping for cars have I experienced such a bad one as this. I look forward to the day when I drive back to his dealership with my NEW CAR only to show him what he made seem impossible really wasn't.
I wasnt sure what kind of car I was looking for, but I knew I needed luxury. The sales staff really helped me with knowledge of the product they are selling. I test drove a few vehicles and found the car that worked for me.I have already had so many questions and compliments on my car..Thank you MONZA CAR !! I will tell all my friends and family.
I did not end up buying the car there, but I really appreciated how easy they were to work with. I would Definitely recommend them to my friends needing a car.
It's been a while since I purchased a car, but it was time! Being a female I didn't want to be taken advantage of, even though I am knowledgeable about cars. I did my research and knew what I wanted. The salesmen were patient, and found the exact car I was looking for - a Mercedes! I highly recommend Monza Car to anyone shopping for a car.
I just purchased a 2008 Mercedes fromhese guys! Frank and Alan were very helpful. Im a little credit challenged and they worked diligently to get me financed in a clean low mileage vehicle.I will definely get my next car from the guys at Monza!
I was a little worried about buying a used car. In the pass I've always leased new cars, but my boyfriend convinced me it was better to buy a use one. Monza Car was the second dealership that I went too, and I'm so glad that I did. They have an amazing selections of cars. Including some really cool classic cars. My salesman Alan was so helpful. He showed me several cars because I couldn't make up my mind. They were all really nice and clean. I finally decided on the 2009 Audi A4. I had already been pre-approved for a car loan from my bank, but Alan said he had several banks and could probability get me a better deal. Sure enough he did. They made the whole process so simple. I'm soooo happy, I LOVE my car and the price!!! I would definitely recommend Monza Car to all my friends. :)
This dealer I highly recommend!!! I have looked at the big name dealerships for the car of my dreams and they were all about how much they could get out of my pockets. I came down to Monza Car after I saw they had what i was looking for and the reasonable price they advertised, there staff was very helpful and courteous.Thank you Monza Car, you have a customer for life!!!
I have been buying vehicles from Monza car for years, I have referred many customers. Vehicle are in great condition and lots to attention is paid to details. The fact that you can take the vehicle to a repair shop for inspection tells a lot. Their warranty program comes in very handy if you buy high end vehicle, most of this German cars you take do a repair facility for repairs its $1000.00 so the warranty is highly recommended.it helped us a lot on one of the cars we purchased. We highly recommend this dealer ship.
I've been driving by this place for month and finally decided to pull in after I went to Carmax to sell my car. I walked in and was met with a smile. A salesman told me to walk the lot for a few minutes because he had to finish up with another customer which I found was expectable and polite. A few minutes later after they looked at my car, I got a bigger offer then I got from Carmax. Ended up selling my car to them and driving out in a 2010 MBZ CLS with better interest rate that my bank offered. I'm glad I pulled in and now they have a customer for life. Thanks for everything.
I just want to say, how excellent service I got and very satisfy with. Customer service should be like this every dealers, but look like you guys are only one.. Thanks for the outstanding help
