Montgomeryville Nissan


4.2
Overall Rating
Customer Service: 4.1 Buying Process: 4.6 Quality Of Repair: 4.8 Overall Facilities: 4.5 Quality Of Work: 4.2 Friendliness: 4.4 Pricing: 4.2 Overall Experience: 3.9


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I wouldn't recommend
1.7
SharonG on 11/02/2016
Customer Service: 1 Buying Process: 1 Overall Facilities: 3

Just bought a used Volvo with 38,000 miles on it from this dealership 5 days ago. Was assured at that time that the service dept. inspected the car thoroughly not once, but twice-before and after detailing. Checked the oil yesterday, found it 3 and 1/2 quarts low! The oil remaining in the car was black. Don't think it was ever changed. I now am taking it to someone I can trust to see what damage may have resulted. I will review again if and when I receive a response from the dealership. Curious to see how this is explained.

1 Year an still satisfied
4.2
TashForReal on 10/19/2016
Customer Service: 4 Quality Of Work: 4 Friendliness: 5 Pricing: 4 Overall Experience: 4

I purchased my my 2014 Nissan Altima in 2015 from Montgomeryville Nissan. I went o=in with the intentions to browse in hopes of buying. The sales folks were very helpful and did everything they could to get me a car that was in my price range. One thing that was concerning is that they had forgot to place my registration temp sticker on my back windshields. I called and requested for them to expedite it and that was never taken care of. Fortunately my registration sticker came within 2 weeks. Aside from that samll hiccup. I have gone back to this dealership for all mu services and have only had to come out of pocket for my emission inspection a month ago. The folks that helped me were very friendly that whenever I go back I stop in to say hello. The guys in service have been thorough in making sure my car is safe by rectify any recalls and always putting my car through the safety inspection.

No break checking or recommendations during state inspecti
1.8
s_kalaria on 09/13/2016
Customer Service: 3 Quality Of Work: 1 Friendliness: 3 Pricing: 1 Overall Experience: 1

The service is joke. I have state and emission inspection done 10 days back. After driving few hundred miles, all off a sudden metallic sound started coming and I stopped car on highway and then towed to near by Nissan dealership. They said rear break, drum and rotor needed to be changed because the break pad were worn out. I am sure during state inspection They have checked breaks and should have recommended low break pad replacement. Will never buy any Nissan products or recommend any one..

Imcompentent Dealership
1
Carguy Warwick Pa on 08/27/2016
Customer Service: 1 Overall Experience: 1

I purchased a 2016 Nissan Rogue SV AWD and unfortunately left keys on my trade in key ring and was told by my sales person that the keys would be sent to me by mail after two weeks and conversation with salesman the keys never arrived and in a second episode I received my owners card to find out the information was incorrect after leaving messages to inform the dealership the info was incorrect I received no response from the dealership and I would guess that I would have to pay myself to have this information corrected so be careful if you are going to this dealership to purchase a vehicle after your signature is on the sales receipt no are a forgotten customer. So it is Customer Beware.

Horrible experience
1.6
unhappy on 06/20/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 4 Pricing: 1 Overall Experience: 1

I am a veteran and recently purchased a vehicle from Montgomeryville Nissan right after memorial day. It has been the worse experience I have had for any purchase I have ever made. The communication was horrible, I was told that the report on carfax was not significant, only to find out the value difference it placed on the car. I was given a loaner car with error lights showing on it, for the dealership to fix certain problems that I had addressed. I was told this would take 2 days to fix, and only received updates after my calls days later. I did not receive the car back for a week and my taillight had been cracked. Only If the time and patience was placed on customers to continue the promises made as much as to get the sale perhaps my review would be different. I would not suggest anyone purchase a car from this dealership.

Great service
5
Roberto on 06/07/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Great service was treated with respect great experience and great deal

Great Experience!
5
Emilie Sehlin on 04/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was searching for my first car and came across the Montgomery Nissan while looking for used cars online. They had a 2007 Honda Accord and that was exactly what I was looking for and it was at a very reasonable price. The car had been cleaned up very nicely and was in great condition, running just like new! The staff was incredibly friendly and helpful, including my salesperson, Carl, who helped me to make sure everything was perfect on the car before I bought it. I've had the car for almost three weeks now and it's exactly what I was looking for. Thanks again to the staff and I would definitely recommend this dealership to anyone looking for new or used cars!

Great Experience
5
Tippit812 on 03/19/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Buying a car can be stressful. Terry and the team at Montgomeryville Nissan made it great! Friendly and great service! I would recommend them to anyone looking to buy a car. They also had a great and vast selection of vehicles!

Painless Experience
5
Dave Rensa on 03/13/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I was looking for a used Nissan Leaf. They posted a 2012 model on this site and responded to questions promptly and friendly. No hidden agendas or deceptive sales tactics, just good honest people. Accommodating and patient with my OCD issues, and made my wife and I feel at home. Priced lower than the competition with a solid product. I have had the car for a week now and it performs as new. Happy, happy, happy...

be careful and very cautious
0
Chalie on 03/13/2016

Be careful buying used cars from this dealer. Steve says sell them all. We he really means it. They claim that they only sell safe used cars. That is not true. I bought a car for my son that the promised is safe and after 4 months of driving, the frame / cross member split in half almost causing a major accident. This dealer ship only cares about selling cars. My mechanic was extremely shocked that a major dealership would sell cars like this even when it's clearly evident that the car is not safe. the car had major rust underneath. They put inspection stickers on the car an everything. I'm very dissapointed with this dealership and myself for being so stupid.