Mercedes-Benz of Des Moines


4.6
Overall Rating
Customer Service: 4.6 Buying Process: 4.7 Quality Of Repair: 4.8 Overall Facilities: 4.8 Quality Of Work: 4.8 Friendliness: 4.6 Pricing: 4.6 Overall Experience: 4.5


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Purchase of chevy 3500
4.2
Dbq1979 on 11/22/2016
Customer Service: 4 Friendliness: 4 Pricing: 5 Overall Experience: 4

Our salesman was very professional and not pushy at all, the one way to get me off your lot is to push just a little. He worked with me the way I like to be dealt with. Financing was a breeze. Over all a very pleasant experience. The only way it could of been improved was if the gave me the van at no cost.

Dependable Friendly service
5
sharon6655 on 11/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Having service done on my Mercedes is always a nice experience. The whole dealership is immaculate, the service is easy to schedule, I have never had a problem with the service performed and the employees are helpful and friendly and efficient. They gave me a beautiful brand new Benz to use while my car was being serviced!

Seamless Experience
5
goblufever on 10/13/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Seamless experience... From the minute I dropped my car off to the text messages letting me know my car was ready with the immediate follow-up on when I was to get shuttled back to the dealership to pick up my car was impressive and dare I say fun! I really enjoyed the interaction with my Service Rep and the Shuttle driver.

RV Service
5
Cuisc on 10/10/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Mercedes-Courteous of Des Moines provided prompt and very thorough service for my Sprinter chassis. I would Definitely recommend them to others. Clean and comfortable waiting area and professional team members!

new tires
4.5
tammy on 10/09/2016
Customer Service: 5 Overall Facilities: 4

i got in for new tires the day after i called, with a loaner car.

New Car
5
Tim2017 on 10/06/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

One of the best buying experiences. The sales staff was great to work with. I will recommend them to everyone looking for a new or used Mercedes Benz.

A great experience of luxury for the first time ever
5
Manish on 09/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

It was a great experience owing a brand of luxury for the first time feels really great. I can thank enough to the dealership and salesman who help me out with the entire process.

Marty Willenborg
5
Marty Willenborg on 09/22/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

The place was great. Courteous and friendly and knowledgeable.

George Heller
5
George H on 09/17/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Extremely satisfied with the service and professionalism.

Superb!
5
Mitch on 09/15/2016
Overall Experience: 5

Our service advisor was very courteous and timely in satisfying our needs. While waiting for service, we looked at new vehicles in the showroom and promptly had all our questions about them answered.