M & I Motors


4.4
Overall Rating
Customer Service: 4.4 Buying Process: 4.7 Quality Of Repair: 4.5 Overall Facilities: 4.7 Quality Of Work: 4 Friendliness: 4.1 Pricing: 4.1 Overall Experience: 3.9


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Good experience
5
Lee Edgar Burgess on 11/20/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I dealt with Craig Gutowsky. He was very professional, pleasant, helpful and easy to work with. The vehicle (Audi S4) was clean as advertised (I had it inspected by my own mechanic) at a reasonable price. No hassles or pressures: a straightforward operation.

Excellent service
5
Chris on 11/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I recently just got home from being stationed overseas and needed a vehicle ASAP. I saw something I was interested driving and decided to come check it out. The vehicle I went to see, which I now own, was in amazing shape. It was clean inside and out and the person who helped me showed me the carfax to further prove just how clean the vehicle was. Service was great and the actual sales deal was quick and easy. I would not hesitate to buy another car from this place.

I had a great experience
4.8
jro1010 on 11/14/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Well, I just bought a Hummer in this dealership. My sales person was Craig. Is the second car that I bought from Craig. It was a straight forward transaction once I found the vehicle that I wanted and fit my budget (they have a lot of options). So, if you are in the market for an used car this is the dealer for you. Ah... also would like to include the service department. They did an excellent job with the vehicle that I bought. Dennis and the crew gave me all the information regarding the repairs that were needed and they were performed before I took the car home. Great job guys! So, if you are in the market for an used car that is well checked and throughly examined before you buy it... this is the place for you.

Mostly pleased
4
Dobz26 on 11/02/2016
Customer Service: 3 Quality Of Work: 4 Friendliness: 4 Pricing: 5 Overall Experience: 4

Bought a 2011 BMW X5 from this dealership (M & I Motors- Highland Park, IL). Absolutely love the vehicle and the price was cheaper than anywhere else. Only knock on dealership is that my salesman was actively juggling about four different buyers simultaneously, so I felt hurried when my turn in the rotation would come around. It was actually pretty impressive how he was able to stay on top of all of that, but I definitely would have liked to have more of his time to ask and learn about the vehicle. Overall, though, very pleased with the purchase!

Fast, easy, no hassle experience!
5
TR on 10/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I just bought my 2012 Audi A6 from M&I and the experience was great. Erik Cardoso was very accommodating and even let me take the car to my mechanic for a vehicle inspection for my piece of mind. It checked out OK and I got a great quality car. Erik was prompt in answering any of my questions and he held the car for me a few days while I secured financing for the car. For a fast, easy, no pressure car buying experience, ask for Erik.

Excellent people, excellent services!
5
Yong K. Park on 10/26/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

The sales person, Mr. Kurt Traub was very honest, kind, and trustable. I was very happy to meet such a wonderful person. The price was very reasonable. The condition of the car was excellent. But I've been waited for a few months till today to write this review, because I just wanted to make sure that everything is all right with this car. So far it looks great, runs great!

Excellent people, excellent services!
5
Young on 10/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Mr. Kurt Traub was very honest, kind, and reliable. He was the best sales person that I have ever met. The price of the car was very reasonable. The car's condition was excellent. I expressed my concern of a couple of minor things when I inspected the car but I decided to buy regardless. Later I was surprised to find out that Mr. Kurt already took care of them by the time I finished all the buying process (In fact, he even didn't need to do that as he already have sold the car. I even didn't asked him to take care of that). I've been waiting a few months till today to make sure everything is all right. Now I'm writing this review with full confidence. The car looks great, runs great! I highly recommend to everyone!

Hassel Free
5
AmesM on 10/17/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I bought my first car at M & I Motors recently and had an amazing experience. The whole process was very quick. Joel was very straightforward and helpful when it came to financing. And I absolutely love my car! Will definitely be recommending M & I Motors to anyone looking to buy a car.

M&I Motors
5
Richard G. on 10/09/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

This is great place to shop for a vehicle . Hassle free, not compared to going to the well know dealerships. I Will recommend to anyone that is looking for vehicle. Thanks M&I Motors !

Unexpectedly warm, and friendly
5
WineCellarRescue.com on 10/08/2016
Buying Process: 5 Overall Facilities: 5

They had the car I searched for, a niche model, and delivered it clean,(though a 1/2 tank of gas would have been a perk). Sherry, my sales lady was perfect. Florin, also, was warm and efficient.Situated as it is,among the High End Dealers along 41, this place is a fine spot.Definitely not a bad place