Import 1 Motorsport
Before I say anything.. FYI this is the best dealer ever.. Very professional, excellent customer service, very customer friendly, patient, responded instantly, knew his stuff, answered all my questions and most of all did not harass me to buy from him.. I left with a Mercedez Benz GLK 350..I'm still smiling right this moment. Will going back to buy a car from Robert.. The best dealer ever...
This was by far the smoothest transaction for a car that I have done. We received a fair amount for our trade-in and the price of the car was very reasonable. My wife and I felt that the car we purchased was in excellent condition and a good value. Robert is a very personable guy who is easy to deal with. He is "up-front" with everything concerned. Great car buying experience.
This will seem weird since I did not buy a car from Robb. I found a car earlier that day with half the miles, one owner, but I needed to drive Robb's car to be sure, since his car had some very nice amenities. Robb treated me very well. His friendly demeanor and lack of hard sell tactics made for a very positive experience. He even was gracious enough to answer a question about the car a few days later despite the fact that I was buying another car. Immaculate shop and a real gentleman.
AS A 69 YEAR OLD. GOING INTO MY TEENAGE YEARS I DECIDED I WANTED ANOTHER CORVETTE. THIS IS NOW MY THIRD.. I ACTUALLY STUMBLED ON ROB'S WEBSITE. AND I AM GLAD I DID. ROB HAS THE FINEST COLLECTION THIS SIDE OF THE BARRETT JACKSON AUCTION IN PHOENIX . EXOTICS, IMPORTS AND MY FAVORITE THE CORVETTES. AFTER DROOLING ON HIS SITE. I CALLED HIM MADE AN APPOINTMENT. WHEN I GOT THERE MY EYES ALMOST POPPED OUT OF MY HEAD. WOW. WHAT A SELECTION OF AUTOMOBILES. TO SAY THE LEAST I PURCHASED A C5 CORVETTE COUPE. ROB WAS TRULY A KNOWLEDGEABLE, FRIENDLY AND FUNNY GUY. I STRONGLY RECOMMEND SHOPPING HERE. IF I LIVE LONG ENOUGH I WILL DEFINATELY PURCHASE A FEW MORE. LOVE YOU ROB. YOU THE MAN............JOEY D... LANCASTER PA..
Extremely easy to deal with. Would purchase another car from him. Helpful even after warranty and deal was closed. Always willing to help with any issue you might have after purchased. Love the car!
A few weeks ago I purchased a Corvette from Import1 Motorsports. Having been a Porschephile for 30 years I knew nothing about Corvettes. What I did know is that I have wanted a Corvette since I was 12 years old and at age 49 the time was now. I saw some of the cars Import1 had for sale and I decided to check them out. I met Robert Winn the owner and introduced myself. My first impression was that Robert was articulate, friendly, and personable. Very quickly I realized that he was a car enthusiast just like me. Like any car enthusiast I did my research and Robert and I taked about Corvettes for some time. I had questions and concerns and Robert provided me with the information I needed to fill in the gaps and make informed decisions. All of the cars at Import1 were clean, well maintained, and accurately described. I left the delarship and did some more research and decided on two Corvettes that I was interested in. I called Robert to schedule some test drives and returned to the dealership a few days later. Robert had both of the cars ready to go. The test drives were as they should be on my terms and at my pace. Robert gave me the keys and let me inspect, drive, and enjoy the cars at my pleasure. Through that process, I found the Corvette I wanted and decided to buy it. Buying the car was an easy, no hassle, no pressure process. Robert was up-front about what he wanted for the Corvette and what he would offer for my trade-in. The deal was done in about 5 minutes and I drove my Corvette home smiling from ear to ear. After getting the car home there were more Corvette specific questions I had just because I had never owned one. Robert helped me out every time. About a week after I had brought the car home a "SERVICE LTPWS" warning light was discovered. This is a very common issue with my year Corvette and I called Robert for help. He immediately took the car back and brought it to a local Chevrolet dealership who checked the car over and cleared the light. I could not have asked for a better or more timely response. Whether you have owned Corvettes all your life or thinking about buying one for the first time I highly recommend going to Import1. Robert gets it, and knows what car enthusiasts expect when buying a car. He also understands that taking care of his customers and positive word of mouth advertising is his best asset for growing and marketing his business. I am having a blast driving my Corvette and enjoying it every day. However, I know in a year or two I will want another Corvette and will return to Import1. I am really looking forward to that...
I'm very disappointed with this dealership. We talked about taking my trade in for a vehicle of theirs then they changed their mind after I got approved for the loan. Thay tried to talk me into buying their vehicle anyway but I didn't want two cars.
I purchased a used Audi A4 from Import 1 in December of last year. Rob made the whole process of buying the car very simple and had great communication throughout the transaction. Unfortunately, shortly after taking the car home, the check engine light came on. I was frustrated and afraid that I had gotten screwed, however I contacted Rob and he went above and beyond to make sure the issue was fixed. I told him that I was moving half way across the country soon, and he went as far to ship me a new turbocharger for my car to replace the original, faulty one. Would absolutely recommend this dealer to anyone looking to purchased a user car!
Corvette was described as personally driven by Robert himself and ready for the road. Picked up vehicle and here's what happened within the first two hours of driving home. Three of four tires came apart on highway due to dry rot. Spare was flat with no jack. Back window fell out. When they installed stereo they cut through wiring harness putting console back in, shorting out backup and tail lights. Passenger seat was right off track with lower cushion ripped out of staples that hold them together. Battery was bad. 3000.00 dollars later car is now the way he first described it. Sent an email of disappointment on trusting him with accurate description of car. No reply! Phoned and left message no return call. Waited a month to hear from him before writing bad review.
Robert is a true professional. He doesn't withhold anything. Answered all questions that were asked... I wish other dealers, especially the big three, would take a lesson on how to treat people and not just move a unit.
