Hess Auto Agency


5
Overall Rating
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4.9 Overall Facilities: 5


By clicking the button, you agree to our submitted.

Great auto dealership
5
Nan and Jay Grawe on 08/13/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

We have purchased a dozen vehicles over the years from Gary, Kirk and now Eric. We have always been treated with the utmost respect and they listen to our wants. If you want the truth from a dealership, we recommend the Hess Auto agency. If they don't have what you are looking for, they will find it. Honest shop!!

Best buy in experience ever!!
5
Dana S on 04/13/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I cannot recommend this dealership and their family enough! Literally, in under 48 hours, I drove off an extremely satisfied customer! I started the process, casually browsing their website. It is one of the best organized & easiest sites to navigate. I made a call Monday morning, again casual, no real expectations. There were hurdles & hoops, and all were maneuvered with absolute ease, thanks to the help & diligence of Eric Hess! My questions were answered (no matter how mundane) & assistance was offered on every possible avenue. I honestly feel all I did was test drive the vehicle & sign papers! I am still in a mild state of shock that I just bought a beautiful 2006 Ford Escape, that looks new & have a 3 year phenomenal warranty to boot. You simply will not find a better dealership to work with! I highly recommend Hess Auto Agency! Thank you Eric!

Buying Kia Sorento
5
Kevin and Joyce Frericks on 04/08/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Hess auto made buying our new car a great experience! They found the car we needed within a couple of days and it met all our requirements needed, price, size and comfort! We highly recommend them and now we are returning to them to find a car for our aunt! Thanks Hess Auto

AWESOME BUYING EXPERIENCE!
5
Misty Walker on 03/23/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I had the pleasure of buying a beautiful 2015 GMC Terrain from Hess Auto. My experience was awesome. Jeff Harper and John Reiter did an outstanding job helping me and answering all of my questions. I know that had they not had the vehicle I wanted on their lot they would have done their best to find it for me. Hess Auto made my buying experience quick and painless. Thank You

Family Car Dealer
5
Nick & Jill on 11/16/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Our family has purchased all of our cars from Hess Auto, usually when our growing family has required it. Each time, the staff has gone out of their way to make process very simple with upfront pricing and honest negotiation. We consider them part of our family.

Amazing salesman and service!
5
Alan and Sharon Olson on 11/13/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Over the years our family has purchased several vehicles from Hess Auto Agency. The vehicles are late model and top notch quality. If they don't have what you are looking for, just let them know, they will do their best to find the type of vehicle you want. We have come to trust that we won't get a better deal anywhere!. Eric, our salesman, was very motivated to make the best deal possible.. We are very happy with the service and attention to detail that we get from Hess Auto Agency and we would not not dream of buying a vehicle at any other agency. Absolutely love our MKX!

Making car buying enjoyable
5
Mark H on 11/12/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I was looking for a used truck and stopped by Hess Auto. They had a good selection of the trucks that I was looking for and Eric came and explained all their features and prices. I finally settled on one that fit my preferences and Eric worked to get me a price that I liked. It was almost enjoyable. He then took care of the loan application and changing the insurance around. He made sure that everything was taken care of and even came and got my truck from work to get some running boards put on. This made the whole experience enjoyable and I will be referring my friends and family to Hess Auto. Thanks Eric!

Making it easy-Hess Auto keeps us coming back
5
Glenn Swick on 06/17/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

My wife and I have been buying cars from Kirk Hess and his staff for several years and we are probably at around car number 6 or more. We consistently receive excellent service, good vehicles and a stress-free buying process. We always and up paying a better price than what can be found researching values and often get a new set of tires, mats or service as part of the deal. They really make it easy for us to keep coming back.

Great Service and attention to detail
4.8
Tom McL on 06/11/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4 Overall Facilities: 5

I bought my first car from Gary Hess many years ago and have purchased other cars over the yrars from Kirk Hess and I have always been satisfied.

Buying a quality car.
5
A. Knepler on 06/10/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I bought my car 2 years ago and never been happier. When you go to look at car's on there lot they make you feel comfortable.There is no pressure put on you at all.They are very professional and make buying a car easy.They have quality car's and back them 100%.They have been around for a long time because of there product and how they treat people.