Henderson Motor Company


5
Overall Rating
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4.8


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Fast response to inquiry
0
Mike O'D on 10/30/2015

Dealer responded quickly to my inquiry and answered my specific questions.. I decided to look for a closer car to me to buy at this time.

Fast and Very Easy
5
catrent on 06/28/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I recently bought a used 2007 Toyota Tacoma V6 4X4 Sr5 access cab from Henderson Motor company and the process was very easy and very fast. There were no outrageous document fees, they had zero document fees. I found the truck I liked on a Monday, test drove it, and had Dave write me up a buyers order. The next day I went to my credit union got approved, they wrote me a check and I gave it to Dave and drove off the lot in less than 30 minutes. The ac/heater fan went out in the truck about a week after I purchased the vehicle. It was nothing major but I wanted it fixed as anyone would. I drove down to Henderson Motor company where one of the salesman looked at the problem, went next door to O'Reilly's and acquired the part necessary to fix the problem. They fixed the issue with the truck in under an hour at no cost to me. I would HIGHLY RECOMMEND Henderson Motor Company to anyone looking to purchase a new vehicle. They seemed like very stand up people and acted as they would do anything to fix the problems I had with the truck. Thanks again, HMC!!

Friendly service, courteous & patient
4.8
Joyful on 02/21/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4

I purchased a car today at Henderson Motor Company.The whole experience was smooth and professional. If I need to purchase any other vehicle, I would want to buy from them again,it felt like dealing with a friend.

excellent experience
5
Jennifer on 01/27/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Went above my expectations with exceptional customer service and no pressure buying. In this day in age it's hard to get any service, but Dave and Bobby are exceptional. I absolutely love my Jeep and appreciate the patience and the hassle free environment. I most definitely will be back for future purchases.

A painless experience
4.7
Greg R on 01/20/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

Excellent customer service. Very friendly and responsive to my needs. They will work with you as much as possible because they truly want to sell you a vehicle.

Quality Service
5
David on 12/13/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

The owner was very kind in our buying process. He was not very pushy like other car dealers. He found me the right car and I am happy.. Would buy from again.

Great buying experience
5
RNI on 12/12/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Henderson Motor Company was great. Bobby was very knowledgable and fair to deal with. I test drove the vehicle I was interested in several times and had a lot of questions and they were patient with me. I felt like they were trying to help me find what I was looking for. The transaction was simple and no surprises. I'll trade with them again. Thanks...

Best experience with a dealer ever
5
Jeremy C on 12/10/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Bobby Henderson was wonderful! Best person I have ever worked with from a car seller, didn't even feel like I was at a car shop/dealer. He was thoughtful, detailed, patient, and fair. I recommend him to anyone, and have to several people so far, and plan to go back here first next time I need am looking for a vehicle.

Eddie was great!!
5
Matthew on 10/02/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Eddie was great and a delight to work with. The mustang was perfect. I got a good price. I am happy with my purchase and would recommend Henderson Motor Company to anyone.

Great Service
5
M. Burnette on 09/18/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

The dealer was very congenial, informative, and easy to work with.