Frankfort Auto Haus


4.5
Overall Rating
Customer Service: 4.6 Buying Process: 4.6 Quality Of Repair: 4.7 Overall Facilities: 4.8


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Car was represented accurately!
5
Zeke Elliott on 10/06/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Saw a Low miles Convertible for sale here. Called them up and spoke with Matt. He was very professional and is also the finance manager. He is very easy to work with and really helped the whole process go so smooth, even going outside and taking more pictures of different parts of the car for me. He even uploaded a video to youtube for me! He secured great financing for me and got me a rate much lower than I expected. He also set up shipping for me at an amazing price. The car arrived very shortly after all the paperwork was done and was in amazing condition and exactly as he described it. I am a completely satisfied customer in the vehicle, and in the entire buying process.

Really Nice Cars !
5
Sammy 2016 on 07/01/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Car was exactly as described , like new condo on inside and out , Matt and Frank are so nice! Highly recommend

nice people to do business with
5
Kevin L on 02/21/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

5 stars , no pressure , beautiful cars , great service

Great Experience and Awesome Service.
5
Bill Rodgers on 02/05/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Bought a used vehicle from the auto haus in Frankfort. Sales associates were very friendly and knowledgeable. This made my buying experience easy worth the drive from Normal, IL!! WOuld highly recommend to friends and family looking for a used vehicle with low mileage and clean carfax!

Great customer servicee
5
Mary on 01/27/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Awesome place! Highly recommend it, the staff there is so helpful and thr prices are fantastic!

Jack Singer
5
Jack Singer on 12/19/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Great people great service. They had a wife selection of vehicles and were very helpful with the selection process

Great service
4.5
Rtizzle on 12/18/2015
Customer Service: 5 Quality Of Repair: 4

I felt like I was really taken care of here. Loved the service and love my car. I'm definetly sending my friends your way. Thanks guys

Mr. Glenn
5
Glenn Walker on 09/17/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I just bought my third car from here.They have always been so professional I didn't hesitate to return. They sold me another mercedes,as the last one I bought had passed 300,00 miles. Very attentive staff,made me feel comfortable. These guys are the best.I'm sending two of my daughters there to buy from them.

Other reviews saved me a trip. Misrepresented
1
Bill on 09/16/2015
Customer Service: 1 Buying Process: 1

Seems they have a common problem. Car fax reports 73000 miles, listing says 53000. Listing does have a disclaimer, but, other reviews say the same thing. Honest mistake! I think not!

great service!!!
5
jeff jung on 09/10/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I recently bought an 06 PT Cruiser from this class act dealership.great service from the get go! My salesperson Charles went above and beyond to make sure I got the vehicle I wanted at a price range I could afford. I definitely will be back!!! Signed, A now customer for life.