Ferrari Maserati of Atlanta


4.9
Overall Rating
Customer Service: 5 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4.7 Overall Experience: 5


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Excellent Job!
5
Mary Schantz on 10/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I really appreciate the time and patience that you took with me to figure out what was going on with my 2015 Maserati Ghibli S Q4. Thank you for all the time and hard work you put in to addressing the issues! The car is running amazing!

well done...again
5
jsewell714 on 10/04/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

another new model..488 spider..another job well done..it seems that with the passing of the previous owner the new owner ..Webb..has really challenged themselves to take it to the next level..I've been buying cars from FOA for years and the experience continues to be fun.I thought i had out grown the joy of Ferraris but these guys at FOA keep me coming back for more..Ferrari makes the cars but the team at FOA...,Will,Craig,Steven,Micheal Mills,Micheal Roth and the rest of the guys make me keep coming back for more..WELL DONE..guys..real pros

Seamless Professional Outstanding Service!
4.8
Graz on 09/04/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I just purchased a 2001 Ferrari 550 Maranello from Ferrari of Atlanta. I have to say that my sales associate Daniel Burris was a pleasure to deal with on all levels from my initial phone contact to delivery of the car. He was extremely professional, courteous and most of all efficient throughout the purchase. He would almost anticipate my questions before I asked them and oftentimes while I was calling him, he was simultaneously emailing me. Pretty uncanny. The other thing is that I bought the car "sight unseen" through pictures, video and detailed description by Dan. I am extremely picky when it comes to my cars. It turns out that Ferraribof Atlanta is too. When the car arrived it was exactly as promised and exceeded my expectations. I am very grateful to work with professionals like Daniel Burris and would recommend him and this dealership without reservation.

OUTSTANDING purchasing experience!
5
charmona on 08/09/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Vance Wells is not only an excellent salesman, but also a true gentleman. From the moment of speaking with him on the phone to make an appointment, from when we drove the car out of the Showroom Parking Lot, we were extremely impressed by him. His vast experience from having previously worked in the Service Dept. also sets him apart to make him extremely well-rounded in his knowledge and love for Maseratis and Ferraris. I now have my dream car, and am thrilled that I was able to purchase it from Vance. Thank you! Thank you!

Best Dealership in the US
5
Bundy on 07/05/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

In my 20 years of purchasing various high-end cars, including several Ferraris, I have never had a more enjoyable, professional, personalized, and yet incredibly down-to-earth experience than the ones at Ferrari of Atlanta. Sold a 612 OTO with in 2015, purchased an F12 from them last week, and have an order placed for a 488 GTB with them in 2017. Michael Mills and Vance Wells have made me a Ferrari of Atlanta customer for life. And they have brought tremendous joy to our family.

Excellent buying experience
4.4
GhibliS1 on 07/01/2016
Customer Service: 4 Quality Of Work: 4 Friendliness: 5 Pricing: 5 Overall Experience: 4

Our sales person Michael Mills was very helpful and patient through the entire experience. We arrived late in the day and he stayed past closing to test drive multiple cars and provide pricing.

Buying and selling, both excellent experiences
5
anelkin on 06/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I bought my first every Ferrari, an F430 spider, in 2013 from Steven Eckhoff. The process took approx. 7 years and Steven was patiently there every step of the way. In 2016 I sold that F430 thru Steven and Michael Mills, and bought a preowned 458 Italia from Steven and Michael. All three events were seamless, pleasant and accomplished exactly what I set out to do without compromise. Steven and Michael made sure is happened the way I wanted it to happen. Currently I have an allocation for a 488 Spider and Ferrari and Maserati of Atlanta will sell the 458 when the time comes. I wouldn't consider buying a Ferrari or Maserati anywhere else. I've dealt with almost everyone at the dealership and never had anything but a great experience, and the service department is a pleasure. Michael Roth my service advisor is always on top of it. The whole place is like family to me, and I'm in there once or twice a month to say hello, chat and contemplate what's next. Kudos to Will Campbell, General Manager, and Craig Forbes, Sales Mgr, for building an exceptional team.

Wonderful experience!
5
Monty lll on 06/05/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I've done business with Ferrari of Atlanta many times and it has always been a pleasure. Never a ripple or problem of any kind. Steven Eckoff is one of the best informed and most knowledgeable sales person I know. He is straight forward and always seems to have the proper advice when we talk. The purchase of a car from them is flawless from start to finish. Michael in service is wonderful to work with. The technicians are the best I know. I've always enjoyed my association with Ferrari of Atlanta and their support. Monty Monteith

First Class Vehicles from a First Class Dealer
5
GARRYS on 06/01/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Start with the premise that "no one needs a Ferrari". Ferrari/Maserati of Atlanta sells cars that NO ONE needs. That said, if you are a car aficionado , and in particular in the market for a new or pre-owned (as in rarely driven) Ferrari, you will never go wrong working with Steven Eckhoff and Ferrari of Atlanta. My late brother used to sell Ferrari's in South Florida and I was first introduced to Steven through my brother. Steven was and remains always respected as a professional and not as a "car sales guy". This is the first Ferrari I have ever chosen to acquire. I have been fortunate to have great luxury cars (Porsches/MB etc) and have worked with the high-line auto dealers in ATL. The Ferrari of Atlanta experience was easy, professional and no hassle. They have my highest recommendation if one is considering the ultimate automotive "toy".....

Perfect car and perfect timing.
5
june bug on 05/09/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

The experience was great. I was totally impressed with the speed this was handled and the way I was treated. I felt as I have been inducted into a new club of Ferrari owners. Totally exceeded my expectation level.