Executive Auto Sales


4.8
Overall Rating
Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.7 Overall Facilities: 4.8


By clicking the button, you agree to our submitted.

Audi Q5 - Best Experience at an auto dealer EVER!
5
Vella CT on 11/14/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Chris at Executive made this the best and smoothest purchase ever and I'm no spring chicken! Was driving from Enfield, CT when we stopped in to look at a 2011 Audi Q5. Everything about the experience was perfect. The cars on the lot are the cleanest I've seen after looking for Q5's for 2 months all over CT and Western Mass. If you are looking for a car and you don't want to waste any time make it a point to STOP here first. We wish we did months ago. LOVE my Q5 and thankful I finally found an auto dealer that I would go to first for all our cars.

Love my new Infiniti G35x
5
Andrew on 11/03/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

From the moment I contacted Executive Auto Sales they were extremely professional and were nothing but helpful through the entire process of purchasing my dream car! From Eric my sales person to John the owner, they worked with my many request to ensure I was happy. I would definitely recommend anyone to go and take a look at there huge selection of top quality vehicles i guarantee you will have a great experience.

customer
5
Sabir on 10/19/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

great place to purchase a car, very easy experience, good staff.

Excellent car buying experience
4.8
C.Mac on 08/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 4

Excellent experience buying a Mazda CX-9 this July. Car is in great shape and the whole experience of buying it was very smooth and pleasant and I usually hate car shopping. Carl was a true gentleman, no pressure and very friendly. Chris answered all my follow-up questions by phone and the whole process was fast and very professional. I took a 1500 mile trip the day after buying this car and it ran like new. I would recommend anyone looking for a good buying experience to check Executive Auto Sales out. I drove from MA to RI to test drive and purchase this vehicle and it was more than worth it. It is very evident that they value customer service.

Make used feel like new!!
5
Single Mom on 08/14/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

from start to finish WONDERFUL experience! I spoke with Jason first just the way he spoke so highly of the owner made me feel comfortable with buying from him. I am a single Mom and was very nervous about going to buy a car but needed one so I could let my son take mine. I can not say enough about the three wonderful men Jason, Carl and John!! To me they are the three amigos. John met me at the door very personal friend attitude made me feel right at home. Carl took me into his office and made me feel comfortable like I was a family member he was helping finance. Jason helped seal the deal when he came with me on my test drive to answer any questions I had. He told me how much John puts pride in his used cars, BUY BUY BUY you wont be sorry. I am very pleased with the amazing deal I received. My car is New Used it looks fabulous.If I could give 10stars I would. looking forward to many years with my car. THANK GUYS

The BEST car buying experience I have ever had!
4.7
Robin on 05/20/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

The moment I walked in to this dealership I was immediately acknowledged by the the owner John. He was super friendly, knowledgeable and courteous. We knew what we wanted to buy before we arrived, and the car was in the showroom in immaculate condition. John made our buying experience very smooth and understanding. Other workers on the lot were very helpful with the financing process as well as figuring out some features the car had and how to work them. I highly recommend this dealership if you are searching for a car!

Best Place to Buy a Car!
5
Elizabeth G. on 04/14/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I was recently in an accident and needed to get a good quality used car quickly. I found Executive Auto through my insurance company. I showed up to look at a car and didn't realize it was closing time. Chris told me not to worry, let me test drive and spent time talking about and discussing the car. He went above and beyond with his customer service. There was no over the top sales pitch or pressure. The car was exactly what I was looking for, low mileage, excellent condition, and in my price range. Chris did not pull any punches with the price. There were no hidden surprises. He even gave me an awesome deal! Chris was patient and understanding dealing with the insurance company. He got the car inspected and registered as well. Any questions and concerns I had before and after buying the car, Chris has addressed promptly. He has checked in numerous times to make sure everything was going great! This was unlike any buying experience I have ever had. Chris and his team are courteous, kind, caring, and extremely professional. I will not buy a car from anywhere else!

Great car buying experience!
5
Mike from Mass on 04/01/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I drove to Executive from Massachusetts and it was definitely worth it! I got a great car for a good price. Chris and Carl were excellent to deal with and I couldn't be happier with my experience or my car. They were friendly, knowledgeable and professional. I will definitely recommend them and return in the future. -Mike from Mass

Wonderful Experience
5
Onastazia Celona on 03/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Thank you to the guys in helping me buy my new car. I couldn't of done it without you guys. This was a great experience. Made me the customer feel comfortable and not pressured into buying something I couldn't afford. I got the right car for me at a price that I was truly comfortable with. Executive Auto Sales will always be my car place to go to. Two cars later and I dont regret for a second going to Executive Auto Sales.

Again great service!
5
PaulJ on 03/15/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Yet again Chris and the rest of the guys have gone above and beyond to make buying a quality used car easy and affordable. I went in knowing what I wanted and what i was willing to pay. Literally thirty minutes later i was on my way with my "new to me" Acura. Thanks again Chris for making this more like a carefree visit and less like a stressful purchase.