Encore Motorcars of Sarasota


4.9
Overall Rating
Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 5 Overall Facilities: 4.9


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Not a typical car buying experience.....much bette
5
SArnhart on 10/17/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

What a wonderful experience, buying a car from Encore. The pricing is fair, the salespeople are not pushy or arrogant like most. Outstanding selection of exotic cars and service is available. I'll buy there again.....

Great deal..Easy trade..
5
John Mayer on 09/23/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Very easy people to work with. The car was exactly as described. All the paperwork was ready to go. I drove my trade in and drove my new ride out. Was a pleasure. Thanks John

Total enjoyable buying/ service experience
5
Jim mullen on 03/05/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

My first buying experience with this organization was exceptional. In all aspects of the purchase of the car and subsequent service was stress free. I found the staff knowledgeable, informative, and accomdating. Special kudos to Scott Gould the service manager and George the owner. I have no problem giving this organization a five star rating and will definitely recommend this dealership to others. Well done!!! Jim mullen

Poor experience
2
Unhappy on 12/30/2015
Customer Service: 2

Call try to get a price on a car but sales person brushed me off. Told me the price is firm and do t waste his time.

AWESOME EXPERIENCE!
4.7
AprilShinn on 08/02/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

AWESOME EXPERIENCE!! Rimon was a fantastic salesperson. He uses a non pressured but knowledgeable approach that fit my personality well.

This is a great dealership!
4.5
RandalYOUNG on 07/31/2015
Customer Service: 4 Buying Process: 5

Mr Steinhauser was a great salesman. He made our experience very comfortable. We were at ease which when buying a vehicle can be at times very stressful. My dad always spoke very highly of Mr. Mannon! This is a great dealership! Thank you!

Thank you for the exceptional service.
5
ShannonDAV on 07/30/2015
Customer Service: 5 Buying Process: 5

John Steinhauser. Thank you for the exceptional service. Because you listened to our needs you were able to find the perfect car for our daughter! You created and enjoyable environment and process for purchasing our car.

Thanks so much!! We love the car.
5
DavidMIL on 07/29/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

My husband Dave Miller found a car online and contacted John Steinhauser from Encore to show it to us. John was ready with the car when we arrived. John has great customer service skills which made it very easy to make a decision.

Excellent is the only way to summarize!
5
RussellZIM on 07/28/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5

John Steinhauser is fantastic. Prepared and ready to go.

Don't buy from anyone else!
4.3
JesseTilden on 07/27/2015
Customer Service: 4 Buying Process: 5 Overall Facilities: 4

John Steinhauser has been helping us shop for cars for years and we were so happy that he was there to help when we were finally ready to buy. A patient, honest sales person and a great person.