Crowley Kia


4.2
Overall Rating
Customer Service: 4.3 Quality Of Work: 4.4 Friendliness: 4.4 Pricing: 4.3 Overall Experience: 4.2


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Got Cheated with Warrenty and Paint protection plans
1
Imamshaik on 11/18/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1

This guys offered me unnecessary warrenty and Paint Protection. when I insisted that I don't want they told me that I can cancel in one month.However, It is taking more than 4 months to have it cancelled with no luck yet.THIS GUYS SUCK!DONT BUY ANY CARS FROM THEM. SAVE YOURSELF!

My experience when shopping for a car.
5
Judi123 on 11/17/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I was approached in a friendly manner. I was not pressured while being shown my choices my questions were answered. No one was rude or unaccomidating in any way. I was not pressured. I will recommend any one I know looking to buy a new vehical to Go to Crowley Kia because it's a Good product and the staff are helpful in showing you your options.

Great experience
5
Ford man on 11/13/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Fast friendly service, no don't payments and guaranteed approval.These guys will work with you to get you into a car that you would like

clean place
5
catherine patterson on 11/06/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

the waiting area is cleanthe price of my oil change was greatthe people were friendlysnacks and beverages were availableWiFi was great

Highly recommend!
5
Swizzler68 on 11/01/2016
Customer Service: 5 Friendliness: 5 Overall Experience: 5

Adam Sokolski was very helpful,knowledgeable, and friendly.Everyone I dealt with was personable and professional.The dealership was clean and well appointed.An excellent car buying experience.

Great service department!
5
Christopher Connolly on 10/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Overall Experience: 5

Rock solid service department. Every issue whether big or small is dealt with with expertise as well as professionalism - and SPEED!I highly recommend their service department.

awesome
5
taortiz5 on 10/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Worked hard to get me approved for a loan even with bad credit..Rob Boyle and Eric are the best! Awesome experience ..customer service was great

Good experience
5
michael c Connolly on 10/10/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Everything that was talked about over the phone (like price, fees, items on car) was the same when I arrived. Rob was true to his word and everything he said was part of the deal was part of the deal. I asked to send the deal in an email and he did. That has not happened with my other experiences buying a new car at other dealerships. I would definitely recommend this place to others.

Dont buy any warrenty from Crowley Kia
1
Imamshaik on 10/07/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Overall Experience: 1

I purchased my car in June 2016 and at that time I was told that it will cost only 20 dollars in addition for warrently. once I reviewed with finance department I came to know that it is more than what has been told to me.At the time of purchase of my car, they added Auto Guard Wear and Tear and when I insisted them not to include it, I have been told that after one month I can call and cancel.I called since then close to 50 times and no one gives me correct answer on status...DONT WASTE YOUR MONEY AND TIME with them.

Always satisfied
5
Michelle on 09/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Never any problems... only issue was I never received a return call on trading in my forte from Eric to do a new lease. Text, email and calls failed so I stopped trying. Sadly because I like the dealership I will have to seek a new lease elsewhere that will accommodate my terms. At least a return phone call.