Cross Chrysler Jeep


4.9
Overall Rating
Customer Service: 5 Quality Of Work: 4.9 Friendliness: 5 Pricing: 4.7 Overall Experience: 4.9


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Great overall experience!!
5
biggie0436 on 06/17/2016
Customer Service: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I had a great experience purchasing my new vehicle. Got a great price and the whole process was easy. My salesman Roy Twyman couldn't have been more helpful. It was easily the best car buying experience ive ever had. I highly recommend cross and Roy!!

# 1 salesman , first class !!
5
srich223 on 06/16/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Bill is a truly honsnest and helpful salesman . He goes the extra mile and he would be the only person I would deal with if I have the chance to purchase again . Keep up the good work Bill !!

Great Experience
5
Pete on 05/23/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We were looking for a low mileage Jeep Grand Cherokee to purchase. Roy Twyman contacted me with a few vehicles with the specific options we were looking for. He actually went outside of the ones on his lot and brought one in for us to review before we even committed to a purchase. Roy went above and beyond to help us find what we were looking for. It was a great experience! And to top it off he took us out on the offroad track in a new rubicon just for the fun of it.

Bill Zhunga is great!
5
Jeepfan on 05/06/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Bill was so helpful and knowledgeable when we purchased our jeep liberty. Bill even stayed after the office was closed to let us test drive a few more even when we didn't purchase a jeep that day.

Excellent saller
5
moya, ivan on 05/02/2016
Quality Of Work: 5 Overall Experience: 5

I bought a jeep in 2012 and I changed for a new one in 2015. My experiences were excellent. Zhunga is a professional seller. He knows his job. He has showed experience, professionalism, and quality in his job as a seller. I am a Spanish speaker who do not speak very well the English and he was very respectful and patient. Zhunga is prepared to trait with people from different cultures. Also, he has many details. I receive a gift card from him for every special date: birthday, Christmas, etc. So, his job does not finish when he achieve to buy a car. I love my car. It has been the best inversion that I ever made. If we decide to buy a third jeep we will go with him.

Great experience
5
Unknown123 on 05/01/2016
Overall Experience: 5

I had a bad experience with another dealer at the dealership and Bill reached out to me to apologize. He also let me know that he still wanted my business. Although I purchased a vehicle elsewhere he improved my vehicle finding experience. Great guy!

first timers very pleased
4.6
pjnheather on 04/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 3 Overall Experience: 5

my wife and I purchased our first jeep ever in august of 2015. we had the pleasure of dealing with mr. zhunga and we will for sure deal with him for any future vehicle needs. really nice guy and easy to talk to and not pushy. all big plusses in the car buying world. we love our 2015 wrangler unlimited rubicon hard rock edition

Love my trailblazer
5
Greydog on 04/30/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Bill Zhunga took very good care of us. A very pleasant experience This was our 2nd vehicle purchased from Cross and we have both been very pleased. I am sure our next vehicle will be purchased there as well.

Love my FJ
4.2
AA82 on 04/30/2016
Customer Service: 4 Quality Of Work: 4 Friendliness: 5 Pricing: 4 Overall Experience: 4

Went to buy a new jeep wrangler but due to my current auto loan, couldn't afford it. Bill let me test drive a 2007 Toyota FJ Cruiser, which I ultimately bought (in 2010) & still own. I couldn't have been more pleased with his friendliness & ease of which this process went. I will definitely be a repeat costumer when & if my vehicle no longer meets my needs.

Great experience!!
5
BrookeB31 on 04/13/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Roy and everyone was amazing on helping me find the perfect Jeep Grand Cherokee!! They did awesome and made my trip from Illinois well worth it!