Coughlin Chevrolet Buick GMC of Newark


4.9
Overall Rating
Customer Service: 4.9 Quality Of Work: 4.9 Friendliness: 5 Pricing: 4.8 Overall Experience: 4.9


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Great truck and great deal!!
5
Jp1977 on 05/19/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We were in and out with our new truck in no time. No hassle and an enjoyable process. A breath of fresh air to find in the car business.

Great Dealership Experience
5
cyount19 on 05/12/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Everything went well working with the dealership. Jacob Steele did an outstanding job working with me to find the right vehicle that fit my budget.

Excellent experience.
5
pamlanning2 on 05/02/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

At first we walked around the lot looking at the vehicles with no one to pressure us. Then when we were ready, Mr. Mathers found us and helped us narrow down our choice. He was extremely helpful, even on his day off.

A place where they listen , A place where they respond
4.6
berwin55 on 04/03/2016
Customer Service: 5 Quality Of Work: 4 Friendliness: 5 Pricing: 4 Overall Experience: 5

3-14-16. We were shopping every brand at every dealership. As soon as we were contacted by Jacob Steele , we new exactly where we were buying a next SUV. His ability to let us know he was willing to work for us in any way needed was superb. Then to see him deliver on his word was amazing. He made several sacrifices including completing the deal on his personal time, working on the deal on his day off...Thank you Jacob for making this buying experience one we will never forget and insuring that we will see you for our next vehicle.

Great Service Department!
5
dkandrews on 03/21/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We were very pleased with the service that Coughlin provided after having problems with our Chevy Equinox. Josh in the service department was very professional and everything was handled with very little inconvenience to us with getting us back on the road. They stand behind their work and made everything right. We will buy from Coughlin again because of this experience.

Excellent Service
5
TFulk on 03/05/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

3-1-16, Reviewed cars (GM) at Coughlin Cars of Newark. Becoming interested in a Buick, LaCrosse we were assisted by Sales Assoc. Jacob Steele and Finance Admin, Jeremy Shaner. Throughout the complete process of test driving, and subsequent purchase, the service was outstanding. Jacob was very pleasant, knowledgable and friendly in all dealings concerning the purchase. Would never hesitate to return and will gladly recommend the dealership and Jacob to anyone interested in purchasing a vehicle. It was the most pleasant time of obtaining a vehicle in 40 years.Thank you

Good Gob
5
Patterson5 on 11/24/2015
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Did a very good job. Will 110% stay with Coughlin of Newark ohio. The sale people and their service department are very true to their job and word. I WILL NEVER BUY FROM ANOTHER DEAL.... My wife and I have committed to Coughlin of Newark Ohio.... Thank u for all u all have done for us. The Patterson Family

poor Rick Watson, I drive him crazy.
5
john boy on 10/20/2015
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Rick has sold me so many cars and trucks, how many? "forget about it" LOL. The point is he just looks at me and shakes his little bald head......."now what do you want this week" he says. It is always fun. No stress, no cussing, no unkept promises. Good clean deal with a hand shake, oh yeah and a check. john f

Wonderful experience
4.8
SHS2CSU on 08/11/2014
Customer Service: 5 Quality Of Work: 4 Friendliness: 5 Pricing: 5 Overall Experience: 5

I worked with Rick and he was great and very patient with me. I found the SUV I wanted online and drove from Columbus to check it out and there were many cars to choose from. I test-drove a couple different cars before leaving with the one that I wanted. He was very patient with me ( I was there for a while trying to decide which car I wanted). They had several great deals that day and I was very happy with that. The thing that brought me in was the fact that I could do no money down (depending on credit). I knew my credit was good so I went with it. I am very pleased and I would recommend them. I feel like I got a great deal on the 07 Hyundai Santa Fe!

Awesome Experience, Most Friendly Dealer Out There!
5
torrierenae on 05/15/2014
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

These guys are the best, always a pleasure to deal with. They are honest and go the extra mile which is hard to find! They were able to help me get out of a car that was not working out for me with my current situation. They listened to all of my concerns and found a car that worked for me and I am extremely satisfied how the whole deal played out. Make this your first stop when looking for a Chevy!