Charles Boyd Chevy Cadillac Buick Gmc Of Henderson

Very pleased with our new car buying experience. John Cash made it easy and fun! He did not have the car in stock but had it in less than 24 hours. Great service!!!

Outstanding dealership to work with Charles Hillard was excellent to work with. They worked to get everything I wanted in price range I was looking. I would recommend CHARLES Boyd of Henderson with ??????????.

I am absolutely blown away by my experience at Charles Boyd of Henderson. I shopped around at several other local dealers and always felt rushed, overwhelmed or extremely disappointed in the customer service experience I received. On a whim, I decided to stop by Charles Boyd and I am certainly glad I did. George Flowers was attentive and understanding as to what I was looking for in a vehicle. Mr. Flowers is a knowledgeable young man when it comes to the vehicles on the lot and the Cruze I purchased was just the second car Mr. Flowers showed me. The manager, Bobby Orr, was a pleasure to work with and helped me get my monthly payments where "I" wanted them. I honestly felt at ease negotiating with Mr. Orr. I was introduced to Tony Crabtree, in the service department, before I left in my new Cruze. I won't take my car anywhere else to have it serviced and Charles Boyd of Henderson has a new customer for life.

Diane Asher was very helpful during the purchase of our new vehicle and she has followed up each time I have called her to inquire of items needing attention. Everyone at the dealership was helpful and was very interested in taking care of our needs.Good People.

I was on the road when the transmission failed and the vehicle was towed in. Though there is little to no chance of my becoming a regular customer as I live approximately 400 miles from Henderson, N.C., the caring that the service department, especially Tim Hays, provided was outstanding. The diagnosis of the problem was completed hours before it was promised. Even though the service department was VERY busy they ordered a crate transmission and had it installed two days before the estimated time that was provided initially. Besides the quality of their service department and friendliness Tim searched and located a Chevrolet rebate on the transmission; thus lowering the cost.As our family has five Chevy vehicles on the road, I am treated as if I were operating a fleet by my home dealer's service department. The service I received from Charles Boyd was on a par with my home dealer. Were I a local I would absolutely become a regular customer of this dealership. Dr. Stephen M. Levine

This is our 7th new vehicle purchased. The company "Charles Boyd" has always treated us with respect and dignity. Tony makes sure service work is done proper and in a timely manner. Tony and his crew are so nice to be around. Bobby Orr and Brain Boyd make every effort to speak to you personally and care for your needs. They service our vehicles and insures they are clean when we pick them up. Tim Hays made sure my wife was taken care quickly after a long day at work. The Bowen Family, Virgilina, VA.

Salesperson, Norma Madrigal, was very helpful & knowledgeable, and was able to find us the car that we really wanted. My husband and I were not sure exactly what vehicle we wanted at first, but thanks to Norma, we purchased a great vehicle.Paperwork did not take a long time, and Bobby Orr walked us through everything. It was a great experience!

Had a car broke down in service and John Cash told me if I needed something for my wife to drive he would handle it. The car he loaned us ended up being the car we purchased, who would of known. Great experience as always.

Wonderful Dealership !!! I was on vacation when my car decided to quit on me mid-way . Was able to limp it to Charles Boyd . Upon my arrival Tim Hays met me in the service dept. he was extremely understanding at my being upset and helpful in getting my car checked out . Unfortunately he had to deliver me bad news that it could not be repaired. as it needed a new transmission and was not worth putting in as I decided . He then set me up with Diane Asher in sales. Diane was wonderful and very understanding. She stuck with me through the process of buying a new car . Robbie Powell was truly helpful at putting my financing into place . He took the time to answer all my questions .This was an extremely difficult situation for me as I was far from home and did not expect to have to buy a new car while I was on my vacation. But I must say everyone was awesome and went above and beyond for me throughout this difficult situation. I do highly recommend Charles Boyd in Henderson NC . If you do need service see Tim and if you're looking for a new vehicle see Diane as both are truly and extremely awesome !!!

I would recommend this dealership to anyone who is looking for good customer service. My experience w/ them over the past years in buying cars has been very rewarding for me b/c they deliver exactly what you need in a new or used car.