Bruce Kirkham's Auto World

Yakima, WA

(509) 317-8548

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4.4
Overall Rating
Customer Service: 4.4 Buying Process: 4.4 Quality Of Repair: 4.3 Overall Facilities: 4.2

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Really Great People!!!
4.7
Eric on 09/13/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 4

Found the Ford Explorer I wanted but wasn't sure if I'd be able to fit the payments into my budget. Clayton worked with me and I was able to drive away with an even better deal. No pressure. They wanted to make sure I was happy with my purchase. Everybody at the dealership is awesome. Very friendly and very easy to work with. I'd recommend Bruce's Auto World to my friends and family.

Great, solid dealership
5
Ted D. on 01/12/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

We have bought cars from this dealer before and would be happy to work with them again. The staff is nice to deal with and they work hard to find the auto we need at a fair price. I would recommend that you stop by and talk with them about your auto needs.

Great Customer Service, Quality Cars
5
Robin on 12/07/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5

I have purchased three cars from Kirkham Auto World and have been happy with all of them. The sales team is always helpful without the pressure. They make the process of buying a new car easy. Their customer service is two thumbs up!

great place to get a car
5
sam cole on 11/20/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I have puchaced 5 cars from this dealership and have been happy on every purchase. they even fixed all issues I ever had. I would highly recommend this dealership. who needs a dependable used car I will keep coming back as long as im able to drive.

Great dealer, wonderful staff, professional
5
Marcy W on 11/20/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

This is a great dealership to work with on a car purchase. They worked hard to find the right car at the right price - just for you. Their staff is is very willing to help you with your auto questions. I recommend them to my friends and would buy a car from them again. I am very, very happy with my new car that they found for me. It met and actually exceeded my wish list.

Honest
5
Debbie Cole on 11/20/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Bought several cars from Bruce and have always been good and reliable.

Worst Customer Service Ever!!!!!!!
1
LANIE on 10/30/2013
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

THIS WAS THE WORST PLACE IVE EVER BEEN TO. I WAS LOOKING FOR A CAR AND I WAS VERY EXCITED THAT I WAS GOING TO GET A NEW CAR I FOUND THE ONE I LOVED AND THE OLD MAN THAT HELPED ME WAS SO RUDE HE WAS THE OWNER OF THE LOT, HE DID NOT GREET US HE YELLED AT US AND WALKED AWAY WHEN WE WERE STILL TALKING TO HIM HE WAS NOT INTERESTED IN HELPING US AT ALL, AND HE TOLD US HE COULDNT SELL US ANYTHING BECAUSE HE WOULD HAVE TO REPO IT. HE DIDNT EVEN ASK FOR OUR INCOME AND HE INSINUATED THAT HE HAD TO REPO IT HOW RUDE I ALWAYS MAKE MY PAYMENTS AND THAT WOULD NOT HAVE HAPPENED DO NOT WASTE YOUR TIME THERE PLUS THE MAJORITY OF THE CARS WERE OVER PRICED AND HAD HIGH MILES NOT WORTH IT.