Bill Colwell Ford Inc


4.8
Overall Rating
Customer Service: 4.8 Buying Process: 4.7 Quality Of Repair: 4.8 Overall Facilities: 4.9 Quality Of Work: 3.5 Friendliness: 3.7 Pricing: 3.6 Overall Experience: 3.6


By clicking the button, you agree to our submitted.

Recall Notice
5
David Potter on 11/21/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

I brought my Escape in because of a "recall notice." The "notice" said the work would take a half day or maybe longer. The Service Department got my car in at the appointed time and the work took them about 45 minutes. I was very pleasantly surprised by how promptly the work was completed. I would highly recommend Bill Colwell's Service Department to anyone and everyone!!

Mrs. Damm
4.3
Chelsie Damm on 11/07/2016
Customer Service: 5 Buying Process: 3 Overall Facilities: 5

Although they did not give me quite the price I was hoping for my trade or drop the asking price they were great to work with were extremely helpful with my toddler I brought.

Truck shopping
5
USArmy Ret on 10/24/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Ernie was great. Although I did not buy this time I would definitely go back.

New battery for my 2013 Explorer
5
Gregory Nicoll on 10/11/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

It was a good experience. Took 15 minutes and I was out.

LeRoy Staker
4
Leroy Staker on 09/23/2016
Customer Service: 4 Buying Process: 4 Quality Of Repair: 4 Overall Facilities: 4

Great place to go its always a pleasure working with Kurt in service.

Car Repair Evaluation
5
Darlene King on 09/02/2016
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

The technicians promptly fixed my car and it has been running great. They are a very nice bunch at the shop.

The Bill Colwell Experience
5
Roy Stevens on 08/27/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

This is undoubtedly the very best dealership I have used in the last 48 years. If you want it done right this is the place to go. The sales team is absolute tops, and you can't find a better service department.

Oil Change
5
Douglas Ross on 08/22/2016
Customer Service: 5 Overall Facilities: 5

Had the oil changed in the F150. No waiting, right in and 20 mins later done.

Great service and sales. Found the car I wanted!
5
PamB on 08/21/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I wanted to buy a new Ford Edge and had very specific requirements. They found the car I wanted and gave me a very fair price for my trade in. I would highly recommend Bill Colwell Ford.

Purchased used 2010 Nissan Murano
5
Al Slade on 08/19/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Good experience. Repeat customer. No pressure. Treated fairly on trade in vehicle.