Bill Collins Ford Lincoln


3.9
Overall Rating
Customer Service: 3.9 Buying Process: 3.8 Quality Of Repair: 3.9 Overall Facilities: 4.3


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highky recommended! Will not go anywhere else
5
Keisten on 09/04/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Buying the perfect vehicle for our family made easy! Thanks Matt for your help, making this experience easy, fun for us and just for going the extra mile. We have already recommended friends to come and see you personally when they are looking for a car. We will be back for our next purchase

Unhappy client
1
Tim on 08/01/2016
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

I went there for AC diagnosis and light bulb replacement. Needless to say that the service sucked and after a week of having my vehicle the ac wasn't repaired. A total waste of time!!! But they still thought it was nessarry to charge as if my vehicle was repaired. Terrible experience!!!

Great experience, great sales person
5
Mary "satisfied customer" on 06/13/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I always hated going to buy a car from a car lot because of agressive salespeople, this was not the case at Bill Collin's Ford. My sales person Daneil Makuria was very nice and helpful in getting want I needed. I told all of my family, friends and coworkers about how nice everyone was at Bill Collin's Ford especially Daniel.

Service was upfront,honest,friendly and no pressur
4
Darnell Douglas on 06/07/2016
Customer Service: 4 Buying Process: 4 Quality Of Repair: 4 Overall Facilities: 4

Service was good and very honest,friendly and quick overall I had s pleasant experience and would highly recommend!!

Professional Service, Detail Oriented
5
JEFF on 04/08/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Katie, the advanced trade manager, very knowledgeable on all aspects of the buying process. Brian, the sales associate, very professional with meeting all our needs. Thanks to both, a Great team! Much Appreciated.

Great Experience overall!!
0
Anonymous on 04/03/2016

Bill Collins will be my go to dealership from now on! They are an absolute amazement. The receptionist was quick to greet me as soon as I walked in the door and asked me how my night was going and the salespeople whom were standing in the showroom were also quick to greet me. The customer service of each employee and the quickness of the buying process is what will keep me coming back to bill Collins. I HIGHLY recommend this dealership to anyone who may be looking for a new or preowned vehicle!

the best buying expereince we ever had,
5
exacta2 on 02/29/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

we had a very helpful and informative sales person. Tom Siewert showed us everything the car had and made sure we understood all the things we needed to do. He was very courteous and nice. even the finance person was friendly . We will recommend the dealership to all our friends .

Great overall experience
5
Jeff on 11/16/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I drove from out of state to purchase a used car and couldn't be happier with the experience. I had been in contact with Joe Jackson a few days prior to my trip so he was expecting me and had the vehicle ready when I got there. After a test drive and going over a few things with Joe I was on to their finance department which made it a quick and easy process. They got me back on the road home with a big smile on my face and a full tank of gas.

Great Service and Experience
5
Steve McD on 11/13/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

David Feller did a great job helping us select the right car for the best deal. He walked us through all of the new car features and the day we picked the Ford Escape up everything was already programed. I couldn't have asked for a better or easier way to purchase a new car. I would recommend both Dave and Bill Collins Ford for anyone looking for either a new or used car. Give Dave a call.

Above and beyond
5
Annie on 10/10/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Very friendly, made my problem their problem. I had an unusual credit situation that most dealers waved bye-bye to. Tom Siewart in sales and Geoff in financing took my problem under their wing and would not give up until I could purchase my perfect vehicle which by the way was an unbelievable deal. Geoff took a full day working on it and went to bat for me. Tom was very attentive and understanding. They have found a lifetime customer. Bye-bye to those other dealers.