Benson's Chevrolet, Inc.


4.7
Overall Rating
Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 5 Overall Facilities: 4.8 Quality Of Work: 4.5 Friendliness: 5 Pricing: 4.5 Overall Experience: 4.5


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The way it should be done!
5
Paul and Lesley Pappas on 08/09/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Nice and easy with no pressure. Very simple and straightforward with no hassles. Completely different from the big dealerships, when we made up our mind we were in and out in an hour. This is where we will buy our next car or truck.

What Customer Service Should be
4.7
Mom of a Dartmouth Daughter on 08/28/2015
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 4

My daughter who is attending Dartmouth College recently had a service problem with her car. We live 15 hours away so I was trying to help her resolve her car issue from a far distance. John Avery in service was wonderful! He kept me up to date on what the repairs were and did his best to speed the service along so my daughter would have her car returned to her as soon as possible. It turns out mice had nested in her car and eaten their way through a number of wires. John and his team thought everything was fixed, and then, they discovered another small spot. They wanted to make certain our car was in good condition before they returned it to our daughter. The dealership is over 45 minutes away from my daughter. She was having a very hard time finding a friend to take her to pick up the car since it was in the middle of exam week. John told me he would take care of her. He drove the car back to my daughter himself and had someone from the dealership pick him up. That is what true customer service is all about. I would definitely recommend Benson's to anyone! Thank you for your help from a mom who really appreciates it!

outstanding experience
5
Jeremy R. on 01/29/2015
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I recently purchased a Chevy Tahoe that was used. The vehicle was in excellent conditionand was 1 owner. It was originally purchased at this dealership and had all of its service done there as well. A very good representation of Bensons Chevy! My salesman was Dave B. He was extremely helpful through the whole process. He worked hard to get me the financing that fit my budget and made sure the price was right! I will be a returning customer. I love that business is still done without "smoke in mirrors" and the deal is sealed with a hand shake. Bensons chevy is a 5 star place in my eyes

Awesome small chevy dealer
4.8
Ryan on 12/30/2014
Customer Service: 4 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

Great to deal with. Amazing price on chevy suburban and a fair trade in value. I buy here even though I live in New York 1.5 hr drive away. Great people and customer service

Return answer on a SSR
4
SSR fan on 11/17/2014
Customer Service: 4 Buying Process: 4

I was a day late, on finding the SSR but they said they would let me know if the buyer did not follow up and they did keep me informed.

Good old fashion dealer
5
CM on 10/10/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I came from out of state. They are very courteous and laid-back. Way better to work with them than the "suits" you see at many dealers these days. It seems they have clever mechanics working there too. Very highly recommended

great buying a vehicle here
5
wayne meyer on 11/19/2012
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Of all the places I looked at used trucks this is by far the best place to buy a vehicle.

Two ourstanding things for this dealer, one they listened...
4.4
jday on 03/20/2010
Customer Service: 5 Quality Of Work: 4 Friendliness: 5 Pricing: 4 Overall Experience: 4

Two ourstanding things for this dealer, one they listened to what I had to say - I told them what I wanted and they went with that not trying to change my mind for what they had in stock or style - the second was friendly service in looking over my trade in with positive attitude. Because I couldn't waite around as my salesman was helping someone else-I aske him to call me with values and price - He did and had all the answers to my questions before hand. At this point we have a deal. Unlike my experience with Springfield AutoMall who has raised the quoted price three times called my five time yesterday trying to sell me anything but what I wanted and response to price hike (It's only a thousand more-I quoted you the wrong price at first.