Bald Hill Dodge Chrysler Jeep
I used this site to make my choice in choosing a dealership, so I felt obligated to come back and leave my thoughts in the hope that I can pass it along good feedback to someone else trying to find the right place to shop.I was hesitant to shop for a new car just based on past experiences but I took a chance on Bald Hill and I am glad I did. From the very first time I walked into the dealership I never felt pressured. I dealt with Lou Ruggeri who was fantastic. He knew the product inside and out, he was able to answer all of my questions, and helped me to think about options that I wouldn't have been able to on my own. He was very responsive over phone and email, and he really made the process easy to end up with the jeep that I purchased.I always felt that there was a good deal of transparency in the sales numbers, and throughtout the process what they said the numbers would be, is what it ended up being. I have read so many reviews where people thought they were paying one price, and when they show up to sign the papers there are all sorts of hidden fees. Everything at Bald Hill was very straight forward and it made me feel good about the purchase I was making, not worring about if I was paying for something I didn't want.I have three kids, so visiting a dealership isn't the easiest thing to do. Lou was always concious of my time, and made me feel comfortable having my children in tow. Lou Ruggeri ultimatlely renewed my faith in the face to face dealership experience. I would recommend Lou Ruggeri and Bald hill Jeep to anyone looking for a new car and a good experience. Mike FlorianiBarrington, RI
As far as the sales team is concerned my experience was excellent. Now my purchase was somewhat unusual as I was purchasing a challenger in Rhode Island despite that I live in Staten Island NY (I really wanted one in plum crazy with a manual trans). Conducting business across these great distances raised quite a few hardships considering I was also doing a trade in but Patty was exceptionally accommodating. Overall I would definitely recommend this dealership as they exuded a happy, friendly and aesthetically pleasing atmosphere.
Went to look for a new car. Found one that we really wanted but they were not willing to offer any wiggle room with the price. They offered us almost nothing for our trade in ansdansd didn't give us any rebates for the new car. We left and went to an other dealer who gave us more than double Bald Hill Dodge trade in offer. The other dealership told us about $5,000 worth of rebates that Baldhill said nothing about and they wetrwetre able to give us the price we were looking for. I would not send anyone to this aweful dealership. After our experience we had friends say they had gone there in the past and the same things happened to them. Go anyplace besides Bald Hill Dodge!!!!!
Just purchased a new Jeep Wrangler Unlimited Rubicon from Bald Hill. From start to finish the purchase experience was first class! From my salesman Mike Mardo to filling out the paperwork with finance the experience was super smooth and stress free. 5 stars and highly recommended.
I drove from CT to RI for a specific vehicle I saw on-line. A 2010 Ford Transit Connect in tip-top shape for a very good price. Saleswoman Patty Tait was friendly, easy-going, no pressure, helpful, let me take the car off the lot to an independent mechanic to check over. Bald Hill Dodge has been in business 95 years - they must be doing something right.
Not only were we able to take advantage of their 25%off sale, they also found other incentives for us! The entire sales staff was very friendly, professional, and knowledgeable. They guided us through the whole process without a hitch. We would recommend without reservation.
A big thank you to the team of Mike V, Steve and Lou. What great customer service they provided. They helped get us into a dream of a Jeep!!! They went above and beyond to make us happy which doesn't seem to happen often. Thanks you all again and we look forward to our continued purchases.
Bald hill dodge is fantastic, great selection, and great staff, Max was extremely professional, and very freindly, he went above and beyond to find us the perfect jeep. We couldn't be happier! The whole process was quick, and we were treated great! Thanks as well to Mike, and Steven for their excellent service. We'll be repeat customers for sure!
This was my 3rd vehicle I purchased always a goodexperience Lou ruggieri has always been there for me a good team of professionals to work with
Mike Mardo and the staff gave me great customer service. They were extremely informative and gave me a great deal. I highly recommend this dealership and I all ready have to many friends.