AutoNorth Pre-owned Superstore Inc

Gorham, NH

(888) 417-5353

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3.9
Overall Rating
Customer Service: 4.2 Buying Process: 4.5 Quality Of Repair: 4.5 Overall Facilities: 5 Quality Of Work: 2 Friendliness: 4.5 Pricing: 2.5 Overall Experience: 2.5

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A long search for the right car
5
Charlie - Subaru on 10/09/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

A long search for a specific vehicle was professionally presented by this dealership. Although we drive close to 300 mi to see the car, the trip was well worth the time. Everything this dealership presented was professionally handled. Customer service on all points from their internet contact, sales, finance and the owner himself was a 10+. There is absolutely no doubt of my referring others to this one of a kind location. Bravo to Don and his team.

Thanks for making it easy!
4.2
doughajjaratgmail.com on 03/21/2015
Customer Service: 5 Quality Of Work: 3 Friendliness: 5 Pricing: 4 Overall Experience: 4

Doug Linda Hajjar 5 starMarc and Shawn showed us that old time customer service has not gone out of fashion. If you hate car shopping because of the snake oil salesmen that seem to be everywhere then try AutoNorth (also known as Automile Motors). How about friendly conversation and a good deal on the perfect car instead of mind games and pressure tactics. These guys are what we wish they all were like and have earned our business. Thanks guys for treating us like customers that deserve the best and thanks for our beautiful new car! Great Job! Car could have been detailed better.

Fast and responsive.
4.5
charming52 on 08/01/2013
Customer Service: 5 Buying Process: 4 Quality Of Repair: 4 Overall Facilities: 5

They were helpful and worked hard to fix any problems.

i bought a Dodge Neon 03 from this dealership two months...
1.8
hoganknowsbest33 on 10/11/2012
Customer Service: 2 Quality Of Work: 1 Friendliness: 4 Pricing: 1 Overall Experience: 1

i bought a Dodge Neon 03 from this dealership two months ago. They assured me that the car had ben throughly looked over and detailed. The interrior of the car had not ben vaccumed or cleaned at all when i got in. There were dead bees and flys on the dash board and the black seats were stained with a mysterious white substance (yuck). A week after i had the car it over heated and there was a coolant leek. I took the 2hr drive up to the dearlship and they "fixed" the problem. Three days later the car overheated again and i returned to Autonorth to find out it needed a new water pump, which they had conveniently missed the last time. I had to pay $100 for that repair. Three weeks after that the car overheated yet again so i took it to my mechanic whom i trust. Come to find out there was a head gasket leak and oil was leaking into my coolant and radiator. I had a 3 month 3,000 mile warrenty and my car had 3,526 miles on it since i bought it. Even though the problem occured during my warrenty and my mechanic said it had ben there since i bought it and there was no way Autonorth didn't know about it, Autonorth said there was nothing they could do. I bought the car for 5,000 a headgasket repair costs $1,500.00. No wonder they were so eagar to sell it. Very disapointing.