Auto Wholesalers of Hooksett


3.8
Overall Rating
Customer Service: 3.8 Buying Process: 3.9 Quality Of Repair: 4 Overall Facilities: 4.2 Quality Of Work: 3.8 Friendliness: 3.8 Pricing: 3.9 Overall Experience: 3.7


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Great Experience
5
300 Hemi 1 on 10/27/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

i just bought my fourth car from auto wholesalers. we had another great experience thanks to danny, mike, ed and john kelly they all worked together to get us in the car we wanted . thank you guys we will be going back for our next one too!

Service and Buying Ok
4.2
Jim B on 08/31/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4 Overall Facilities: 3

I purchased a vehicle from them recently. The buying process was very easy. Had a minor issue with the vehicle however John and Paul took care of me. Repaired the oil leak, wheel bearing and installed new tires. Well 2 of the 4 but still very satisfied. Sure nothing's easy when buying a used car, but they have made it as easy as possible. Some minor bumps in the road but they made it all good, and that is what matters . They obviously care about the quality of the vehicles and have defiantly stood by it. First class thank you. Jim B (2012 Malibu)

Conartist
1
Drice24 on 07/15/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 1 Overall Experience: 1

Put 700 down out of my military severance as soon as the found this out owner took 500 off I did the deal next day I come in couldn't sleep the night before something felt off because the fact he refused to inspect the car I offered to pay more than brought it to a friend's shop it leaks oil exhaust is rusty severely and you can put your hand in the trunk from the bottom I haven't even brought the car home and I'm not going to I won't my money back and I will go to the news outlets

Fantastic Service
5
Jacob Smith on 07/11/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

My experience at Auto Wholesalers of Hooksett can only be described as exceptional, and that is still an understatement. I came in and spoke to Paul Miller about trading in my car for something they had and was just blown away at how fast and easy the process was. Not to mention the knowledge he possessed of the cars they had, and there was absolutely no pressure when it came to making a decision. They treat you with respect and at the end of the day, they just want to make sure you're leaving their establishment satisfied. That is exactly how I left and I would recommend anyone consider making a purchase here. Thanks again!

Fantastic Service
5
Jacob Smith on 07/11/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

My experience at Auto Wholesalers of Hooksett can only be described as exceptional, and that is still an understatement. I came in and spoke to Paul Miller about trading in my car for something they had and was just blown away at how fast and easy the process was. Not to mention the knowledge he possessed of the cars they had, and there was absolutely no pressure when it came to making a decision. They treat you with respect and at the end of the day, they just want to make sure you're leaving their establishment satisfied. That is exactly how I left and I would recommend anyone consider making a purchase here. Thanks again!

Horrible
1.8
Codyrobert313 on 03/20/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 1 Pricing: 5 Overall Experience: 1

Not sure why these reviews are so good. I had a really bad experience with Mr.Miller. As a general manager he is one of the most disrespectful GMs you could ever meet. Completely ignored me as a potential customer. I walked out angry. I will NEVER go back to Auto Wholesaler of Hooksett again. They need to find new management..

We only deal with AutoWholesalers of Hooksett
5
Enclave13 on 02/02/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

We have been dealing with John Kelly and his staff for about 20 years. Mr. Kelly treats people fair and square. Any used vehicle can have a hidden problem, when we did have a problem it was always resolved promptly and completely. We don't go anywhere else for our used cars. They shop for excellent financing terms for their customers. We really appreciate the way we are treated. John Kelly is much more than a used car dealer to us, he is a close valued friend. Love ya Johnny!

They are very nice people
4.8
Yvekiriak on 01/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

I went there and talked with Paul Doane and he was very understanding of our needs. We had gone 3 months literally trying to buy a car at like 10 different places and no one could get us financed, its because we have a broken down car and the repaires are very, very expensive and they couldn't use it as a trade in and we did not have good enough credit. I had lucked out and came into a little money and I knew they had the in house financing and Paul did explain that those cars normally don't come with an inspection sticker or plate and you need an additional $500 or so to fix it in order to pass inspection etc, but he took a BIG chance on us and put us in a Great running Toyota van with an inspection sticker and plate. I'm very thankful for all Paul has done for us, if it wasn't for him we would still be basically stranded with no running car. I DEFINITELY recommend Auto Wholsalers cause they REALLY care about helping people. Thank you

Drove 400 miles to buy a truck from them...
5
jbailey54 on 11/26/2015
Friendliness: 5 Pricing: 5 Overall Experience: 5

After two and a half months waiting for a custom order Ford pickup from my local dealership (and, just being told it would be another six weeks at least) , I happened to check Craigslist. And there I found almost exactly what I was looking for, but, in an earlier model. I called Auto Wholesalers Of Hooksett, NH and talked with Paul Miller. He was professional without being obsequious. And, he seemed eager to please and make a deal.I drove the 180 miles from my home in mid-coast Maine the next morning. When I got there the truck looked very good - as pictured on the internet. After a little back and forth - give a little/get a little - we agreed. I bought the truck in, perhaps, an hour's time. Financing at the local Credit Union proceeded smoothly and cheerfully. The entire purchase went smoothly and cheerfully. And, I feel my used pickup is in top shape for my upcoming drive to Texas, hauling a camper. I want to enthusiastically recommend Auto Wholesalers in Hooksett - and especially Paul Miller.

It's not supposed to be this easy!!
4.8
MBabineau23 on 11/05/2015
Customer Service: 5 Quality Of Work: 4 Friendliness: 5 Pricing: 5 Overall Experience: 5

I saw the car I wanted the night before when the dealership was closed. I went back the next day on my way to work. I was an hour early, I sat in my car for no more than 5 minutes and Paul Miller came out to greet me. An hour before opening! After looking the car over and driving it, we went to his desk. Now, I really hate the back and forth haggle in buying a car so I wasn't looking forward to this. I started by saying "Paul, I have a plan in my head. Here's what I want... Drop the price of the car by this much, I want this much for my trade in, I'll give you this much down and finance the rest." He paused and said "Ah, OK" My jaw hit the floor. I signed the papers and was out the door. Paul even set me up with a loaner car until mine was ready. In my life I have never had such an extraordinary experience at a DEALERSHIP.