Auto Showcase of Carol Stream


4.5
Overall Rating
Customer Service: 4.6 Buying Process: 4.6 Quality Of Repair: 4.8 Overall Facilities: 4.7


By clicking the button, you agree to our submitted.

Great truck...great price
5
Bobby on 08/19/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I bought a Tacoma truck from this dealer. I am very satisfied. Miles was great to deal with and there was no pressure or sales tactics. I was able to take a test drive and it was a very positive experience. Thanks auto showcase!!!

Jerry
5
Jerry on 07/09/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Looked online for a car for my teenage son. Found one we were interested in. Emailed for availability. Emailed me back it was. Went in to test drive. Traded my sons Kia Sorento. They were very fair and willing to work with us. Bought the car. Son loves the Dodge Nitro. Even gave a warranty on 2007.

No salesman
0
Rick on 05/27/2016

When ther looking at Saab (red). After walking the whole lot , no one came out to greet us. And we waited by the car . And still no one. Won't go again, came from Wisconsin too.

2007 Corvette - Dream car
5
Marauderfb24 on 01/30/2016
Buying Process: 5

Salesman "Jack" worked with me over the phone and via text message in me buying my dream car. He even provided a cell phone video detailing a complete walk-around with the car running. He coordinated shipping to SD within 2 weeks and took care of every little detail. His involvement did not stop there. He has promptly provided help and assistance in answering any questions I have had post-sale and delivery. Please ask for Jack if you need help buying your dream car

Inquires
1
Samuel Palkowski on 01/19/2016
Customer Service: 1

Sent two email inquires. Did not receive a response. Business must be super good.

SWEET JEEP AND GREAT CUSTOMER SERVICE!!!
5
sirSpencer on 11/21/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I came in and bought a '00 Wrangler from Miles. They were very fair in their pricing and with the customer service from start to finish it didn't ever feel like I was being pressured! I have come back to them for all the service I need and really feel like they can be trusted.

Great place and service. Cars are impressive
5
Dan on 08/12/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Great place and service. Cars are impressive. Very clean. Would recommend to all of my friends.

Great Experience!
5
Mr. P on 02/26/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I was looking for a family car and I had been to many dealerships before i walked into Autoshocase. I worked with Jack Delanovic who was absolutely amazing. He was able to approve me for credit in just a few minutes and before I knew it I was test driving my GMC. Everyone at Autoshace from the mechanics to the managers treated me with the outmost respect. I never felt the pressure or uneasiness I felt at most other dealerships. Jack Delanovic was very easy going and very easy to talk to and work with. I had the car for over two years before I needed to downsize. This experience was just as great as buying the car. I called Jack Delanovic and asked if they could help me with this. He said "of course we are here for you for a life time not just when you buy a car". I drove my car to the dealership and they had the check ready for me. The price was more than fair and again I had a great experience selling the car back to them just as I did when I purchased it from them two years earlier. They even drive me back home. Autoshowcase is truly a great place to buy and sell a car. They treat you like family and have great deals. Thanks again for an awesome experience, and you guys have a customer for life. I will never go anywhere else. Autoshowcase and Jack Delanovic are definitely doing great things and you should go check them out for your next car purchase.

Perfect experience
5
Les on 08/11/2014
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Perfect experience, found the car I've waited for over one year to find and was able to negotiate and purchase in the same visit. Excellent staff who was informed and courteous. Thanks for making this easy.

Awesome Jeep..... Awesome service
5
Joe on 07/15/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I was in the market for a Jeep Wrangler and saw an 11 Sahara on their site and decided to check it out. The sales process was easy and fast. I spent more time on the test drive than I did waiting for paperwork to get completed. A couple weeks later my friend stopped by to help take off the hard top and put on the soft top and we found the windows missing. I contacted Mitch, and he stated he could order the windows at cost for me. I thought that was fair since I did not notice at the original sale. I picked up the windows from the dealership and a couple days later Mitch e-mailed me and said he spoke with his manager and they refunded my money for the windows. One transaction with Auto Showcase and my wife and I will always look to them first to buy a vehicle.