Auto Gallery Chicago


4
Overall Rating
Customer Service: 4 Buying Process: 4.1 Quality Of Repair: 3.9 Overall Facilities: 4.2


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AMAZING
5
Nicole on 08/29/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

Such a relief! Sebastian was wonderful! We just bought our new van from here. We have been looking for a new van for two weeks. At other dealers we where treated as a number and not a person. I hate car shopping but this experience I had was amazing and I will continue to buy cars from here! Beginning to end it was five-star treatment on the way. If you're considering buying a car please check out their website I highly recommend them! A great experience with a great price.

Wonderful Service/Ethics/Salesmanship
5
Amanda Y on 08/24/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

We recently purchased a 2013 X5 50i M sport package from Auto Gallery of Chicago. Steve and Peter were AWESOME to work with and went above and beyond to give us exactly what we were looking for. We are beyond pleased with the car and the process of buying from them! We had some high expectations for service as there were a few things we wanted done to improve the already great quality of the car and they exceeded that. They are equipped and perform for their high end clientele and we will be purchasing from them again. Thank you both, again, for working with us and providing us with EXACTLY what we were hoping for! I can't praise you enough.

Almost bought a junker from them...
1
Used car buyer on 05/20/2016
Customer Service: 1 Quality Of Repair: 1 Overall Facilities: 1

Went to purchase a used vehicle I seen on their website. Car looked good and drove ok but mechanic said it had a laundry list of issues. Asked the dealer to repair and then I would buy it... I'm still waiting for them to call me and let me know they fixed it...Glad I didn't get it. #untrustworthy

Out of state Corvette purchase
5
Angela on 05/01/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

My husband and I purchased my beautiful Corvette from Auto Gallery Chicago. We had to decide on the car without seeing it, but Sebastian was our honest set of eyes. They specialize in out of state buyers, so understand the comfort level they have to provide. They provide lots of honest photos and descriptions and other assistance you may need. The best part is their facility. It's like a car museum, with classics to 2016 specialty cars! Wow do these guys have impeccable taste and so do I!!!

Good dealer
5
Eric on 04/09/2016
Customer Service: 5 Buying Process: 5

Purchased a 2013 A8 and couldn't be happier. Prices were fair on my purchase and trade in, sales process was quick and Sebastian was very honest and knowledge. Great smaller dealer with high end and high quality luxury cars.

Great Experience
5
SeanB on 03/28/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

True professionals. Always a pleasure buying cars from Peter and Sebastian. Great quality and service with outstanding selection of high quality vehicles. Best car buying experience every time. I highly recommend checking out the cars for sale at Autogallerychicago, before you buy anywhere else. You will not be disappointed.

Great Experience Buying from out of State
5
Ron VanR on 03/02/2016
Customer Service: 5 Buying Process: 5

I purchased this car (2005 Porsche 911) from another state - Maryland. They were very easy and friendly to work with. Since I was out of state they were happy to communicate by what ever means was best for me (e-mail in my case). They were very accommodating in letting me hire an independent inspector. They can help provide transport of the vehicle or you can arrange your own transportation. I arranged my own transportation, and they worked great with the transporting company. They did a great job of keeping me up to date on my purchase, paperwork, and transportation. After the car left their dealership, they contacted me to make sure I received the car and that it met my expectation - it did and then some. Thanks for the great deal!

Great Experience :)!
5
kbudde71 on 02/13/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Steven and Sebastian went above and beyond to not only make me feel comfortable from the 1st minutes of my arrival ! They also treated me fair on my trade in price as well as the price of my vehicle choice. They also stand behind their products. It truly was a Great experience. I will be referring people here. The indoor showroom made it comfortable to shop in freezing Chicago Whether. Thanks Again Steven and Sebastian. You Guys Rock :)!! Kurt

Great Customer Service - Another satisfied custome
5
Taylor Bosse on 02/05/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I purchased a used CR-V from these guys that was significantly cheaper than the majority of the beautiful inventory they had. I was in and out within 2 hours, and was about as hassle free as buying a car can be. On the way home from purcahsing the vehicle the Check Engine Light came on. When I got the vehicle home, I plugged in my OBD Scanner and saw that it was throwing a code very common to the car. I called my salesman Steve, and we had the issue resolved within a day or two. Great group of guys and a lot of awesome cars to check out.

1946 Ford Street Rod
4
Dennis old car enthuisist on 02/01/2016
Buying Process: 4 Overall Facilities: 4

The owner Pete was very helpful and worked with me on purchase price of the Street Rod. His staff also went out of their way to make the deal as effortless as possible. I would recommend this dealership and would purchase from them again.