ARP

Waukesha, WI

(262) 239-7765

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4.2
Overall Rating
Customer Service: 4.2 Buying Process: 4 Quality Of Repair: 4.6 Overall Facilities: 4.5

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Great Car and Service
5
4Runner11 on 03/05/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I just bought an older 4Runner from Josh at ARP. I went to test drive it twice and had it checked out by a Toyota dealership to be safe but the car checked out. Josh was friendly, easy to work with, and we arrived at an agreement on the deal quickly. I will be back if I need any repairs that I can't do myself. Josh has been doing this for a long time and they seem to run a quality, honest shop. This isn't a BMW dealership with a luxurious waiting area and accommodations, but if you're looking for a quality used car, I would recommend them. I have put a couple hundred miles on the 4Runner and so far, so good.

Miss leading car dealer
1
JS on 01/31/2015
Customer Service: 1 Buying Process: 1 Quality Of Repair: 1 Overall Facilities: 1

I drove 200 miles because Josh Jones assured my the truck I was coming to look at was rust free one owner. It was not.The front brake lines are about to rust thru and they are a body shop that fixed the rust above rear tires with 3 inches of body puddy then repainted.Not a good dealer

poor customer service
1
USED CAR SHOPPER on 03/22/2014
Customer Service: 1 Buying Process: 1

THIS IS THE 2ND DEALER I HAVE ATTEMPTED TO EMAIL/ CALL 5X FROM WAUKESHA WI, AND NEVER WAS CALLED OR EMAILED BACK, OR NOBODY ANSWERS THE PHONE. OBVIOUSLY THEY DO NOT CARE IF THEY SELL ANY USED CARS. WOULD NEVER GO ANYWHERE ELSE IN WAUKESHA

Amazing Service!!!
5
Melissa on 02/25/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I had recently bought an 04 Grand Prix! I have never bought a car at a dealership before and didn't know what the process was going to be like. Josh made the process so easy. He walked me through everything that I was signing and made sure that I knew everything. It was great because everything was done in house the loan, registration and plate transfer! I didn't have to worry about a single thing after leaving! I will continue to bring my service to ARP!

good customer service and cheap car!
5
RachaelZX3 on 02/25/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I bought a 2002 ford focus from ARP last June and it was in such good condition. I did have a small accident a few months later, but because iARP helped me find a car that got me from point A to point B, I went back for repairs and haven't had any trouble. It was cheap too!

great service, great location
5
Slj on 02/25/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Awesome place to do business! These guys are easy to work with and make your car buying experience fun and stress- free. Prices are reasonable and I'm pleased with my new Bravada.

Good dealer
5
6dam on 02/25/2014
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Sale went very well. New location is much more convenient. Car has been running great since I bought it. Would recommend to anyone looking for a new car

Amazing Service
4.3
Satisfied Customer on 02/25/2014
Customer Service: 4 Quality Of Repair: 5 Overall Facilities: 4

I'm satisfied with my oil change. The staff was friendly and very helpful.

Great service, excellent turn around time
5
Mallory on 02/25/2014
Customer Service: 5 Quality Of Repair: 5 Overall Facilities: 5

Easy to work with. Available immediately to help on major issues. Willing to tow from hometown (jefferson) to ensure we can continue to work with arp. No complaints on our side.

Wonderful service, very knowledgeable
4.8
Kimberly white on 02/25/2014
Customer Service: 5 Buying Process: 4 Quality Of Repair: 5 Overall Facilities: 5

Excellent repair service in a timely manner. Very friendly, as well as knowledgable.