5 Star Auto Plaza


4.8
Overall Rating
Customer Service: 4.8 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5 Quality Of Work: 4.8 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.8


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great
5
Shar345 on 11/28/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

It was Great and Tim Norman and Christian were professional knowledgeable and very helpful throughout the entire car buying process. Prices that I could afford and good selection too

Soooo Easy!
5
CarGirl11 on 11/13/2016
Customer Service: 5 Overall Experience: 5

Literally the easiest process! Everyone very honest and up front. I would highly recommend to anyone looking for a vehicle. Will be coming back for all future purchases!

Easy to work with
4.8
Mccallfamily5 on 10/25/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Anthony and the team at 5 Star make it easy to drive a newer nicer car no matter your credit situation. They can make what would normally be an embarrassing or negative experience and make better. I would highly recommend.

Awesome customer service
5
AKullma on 10/18/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

This is the second car I have purchased from 5 Star Autos, but the first I purchased on my own. The experience was just amazing. It was a long day of looking at cars and negotiating pricing, but I was so happy to have a team of people that actually seemed to care about ME getting a car and ME being happy, not the sale. When I purchase another car in the future, 5 Star will definitely be my first contact.

The best car buying experience ever!
5
Krmont on 10/14/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

I would definitely recommend 5 Star Auto to anyone! My salesman Daniel doesn't just try to sale you anything he needs off the lot, he makes sure you get into a vehicle to fit your personal and financial needs. Christian the finance manager was also awesome to work with! I'm very great full for all the help I received from everyone I came in contact with at 5 Star Auto and would definitely go back in the future.

Awesome!!
5
Mr Golden on 10/03/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 5 Overall Experience: 5

They are great people eager to help you and will get you in the car if anyway possible thanks Anthony also great chili and great staff.

Marquis W
5
Marquis Williams on 09/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

I was in the worst situation financially both money in hand and horrible credit score. I had a trade in that got more than what I expected. They worked with me over a 3 day period. They made a promise and delivered. I got the car I wanted. They even found someone to insure me when my quotes were outrageous. Thank you very much 5star auto plaza. William was a great help.

Very poor customer service
1.8
Terrie Taylor on 08/20/2016
Customer Service: 1 Quality Of Work: 1 Friendliness: 3 Pricing: 3 Overall Experience: 1

Was made to feel as if other customers business was more valuable than mine. I was asked to wait for the next day to see if I could be financed because it was getting late in the day...... Even though I had been in the office since 1:30 in the afternoon. Was promised that they would work on my deal first thing in the morning and would call me before noon. Never heard from them. I called after 12, and was told that they had been way too busy working with other customers to work on my deal, but would call me back. I never received a call. After 7messages left for TJ, they finally put him on the phone. He said to me " Your just going to have to be patient, I have been very busy with other customers. If you need to buy from enterprise then go ahead." I was made to feel like my business and my concerns were not important. This car dealership could CARELESS if I did business with them or anyone else! Very disappointed in them. I came to their dealership, because I was invited to do so...... I drove an hour and fifteen minutes to get to their car lot, only to be treated like an insignificant piece of crap!!!! And just for the record......... The nickel down promotion DOES NOT APPLY FOR EVERYONE. They wanted $ 1500 dollars down, even though they couldn't even tell me if could get financed for the car I was looking at.....remember, because they were too busy with "OTHER" customers!

totally awesome
4.2
Rollin works on 08/18/2016
Customer Service: 4 Quality Of Work: 4 Friendliness: 5 Pricing: 3 Overall Experience: 5

Chris King was the salesperson that was totally helpful he went above and beyond to help me get into a car and I would definitely be back

Glad I went!
4.8
New Car Owner on 08/10/2016
Customer Service: 5 Quality Of Work: 5 Friendliness: 5 Pricing: 4 Overall Experience: 5

Had a wonderful experience today purchasing a new vehicle. What is usually stressful was a breeze! Thank you Anthony for your help with this purchase!