GR Auto Gallery


4.7
Overall Rating
Customer Service: 4.7 Buying Process: 4.7 Quality Of Repair: 4.2 Overall Facilities: 4.7


By clicking the button, you agree to our submitted.

Professional Experience & Wonderful Car
5
James on 11/17/2016
Customer Service: 5 Buying Process: 5

Worked with Rob in the purchase of a 2002 BMW M5 - very positive interaction and experience, professional and quick. And the car was as advertised, in excellent condition, I wouldn't hesitate to purchase from them again!

Bruce E.
5
Bruce Ennen on 11/16/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Great working with their staff. Professional and knowledgeable.

car owner
4.5
Douglas Beckett on 10/29/2016
Customer Service: 4 Buying Process: 5 Quality Of Repair: 4 Overall Facilities: 5

I bought a car from Chris in grand rapids and it was everything that he said it was and I am satisfied with the deal. Doug Beckett Gowen Mich

GRAG Is Awesome!
5
Mark W. Bailey on 10/29/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

GRAG is the best! I purchased a beautiful 1973 Trans Am from them and they were awesome throughout the entire process. Rob Venlet was very responsive to all of my inquiries, as well as being honest and straightforward. John Hoekstra was very helpful in working with the driver in the pickup process, and Angie Rodriguez was extremely accommodating in expediting my title paperwork to me. These folks are honest, trustworthy professionals who truly care about their client's satisfaction! GRAG will be my first choice for any future classic car purchases!

purchased a Ford (Shay) 1929 model A
5
Robert F. Brown on 07/26/2016
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

Being from out of state I had reservations as to how I would be treated oncethe deal was made and paid for. However: I quickly learned that the dealer was up front, repaired what they said they would, and made the transaction and shipping very smooth. A particular thanks to Rob Venlet, your help and honesty is greatly appreciated! Robert F. Brown Clearfield, Pa.

Great online car buying experience
5
Gordon on 06/29/2016
Customer Service: 5 Buying Process: 5

I recently purchased a very hard to find car from Rob at GR Auto Gallery. It was my first foray into buying a car online and I was initially apprehensive about buying a car located 2000 miles away sign unseen. Since I couldn't find a similar car in my home market, I decided to take the plunge. The large number of high quality pictures on GR's website really helped alleviate any concerns about what was going to be delivered. While not quite the same as seeing it in person, they had photos of all the angles and critical areas I was concerned about.Rob was responsive, straight forward, and easy to work with. We quickly negotiated a fair price, worked out the paperwork, and transferred funds. Rob then handed me over to John to coordinate delivery of the vehicle. John was able to quickly find a truck headed my way and booked transport at a very reasonable rate. The trucking company, OK Auto Transport, did an amazing job with the delivery, dropping the car off at my driveway 2 days ahead of schedule, on a Sunday.The car arrived as described in the listing and photos. My only complaint about the whole transaction was that the car arrived a little dusty inside and out, probably due to sitting in their warehouse for several months. A quick cleaning before shipping would have been appreciated, but this is a minor gripe.From first contact to delivery these guys were a class act. This was perhaps the easiest and most satisfying car purchasing experience I've ever had and I look forward to working with Rob, John and the rest of the GR team in the future.

GR Auto Gallery
5
K. Story on 02/09/2016
Customer Service: 5 Buying Process: 5 Overall Facilities: 5

I do not write many reviews. However, I felt compelled to after finding just what I was looking for at GR Auto Gallery. I had wanted a 2008 Shelby GT500 for a few years and I am very picky. I happened on to the car that appeared exactly what I was looking for at GR Auto Gallery's Detroit area location. Doug was my salesman and he was very responsive to e-mails / calls and he worked hard to answer any questions and concerns I had. He was no pressure and was genuinely interested in me being completely satisfied. As I progressed through the deal (which was painless) I felt all of the staff was passionate about me having a good experience. In summary my experience was outstanding. I would recommend them to anyone. Keep in mind this is not your typical dealership. As a car guy going to their facility was like going to an auto museum with coolest collection of all makes, models and years of cars. But the difference is that you CAN BUY your dream car there! Their gallery is so clean you could eat off the floor! Sincerely - K. Story

Beware
2
Red Racer Guy on 10/13/2015
Customer Service: 1 Buying Process: 4 Quality Of Repair: 1

I was searching for a classic car and was afraid to buy one from a private party so I paid more and bought from GR Auto Galley (29165 Wall St. Detroit). The pictures made the car look great and pictures of the undercarriage was perfect and dry. They relayed to me the car had been restored. I live in Calif. and trusted that any imperfections would be disclosed.....They were not. The oil dipstick was broken in the block, transmission pan was warped and had severe leak, Oil pan had large gap at the gasket and leaked (was low racing type and had been hit) Power steering gearbox had bad leak as well and had to be replaced. The car was restored in 2008 and was a done poorly. This car sat at the dealer for sale and leaked all over the floor, they knew it and did not disclose it to me. When I sent the salesman an E-mail he responded that I should have had the car inspected prior to buying it.....Wow. Get Any Car from this place INSPECTED!!!!!

NICE PEOPLE
5
David on 09/09/2015
Customer Service: 5 Overall Facilities: 5

I almost bought a car from these people, as they have some nice ones! I ended-up not, as I did not want to spend that much money. If I hit the lotto, I will call them first.

Dream Come True
4.7
C.Q. on 08/29/2015
Customer Service: 5 Buying Process: 5 Quality Of Repair: 4

I had the pleasure of dealing with Mr. Keegan Eckert at GR Auto Gallery to buy a car I had been seeking for a long time. Keegan was prompt to answer my query and the rest of my questions about the car, and his honesty and politeness were most refreshing. He even offered to have a pre-purchase inspection done by a third party, which turned up only a few minor issues. Probably best of all, Keegan didn't rush the process; we spent a few days discussing the sale by phone, and at no time did I feel any pressure being applied. Instead I feel a great sense of excitement and pride to own a magnificent 1972 Buick Riviera, a car I have coveted for many years. I'm also grateful to GRAG's shipping coordinator John, for smoothing out some complications with the transport contractor. The car is a huge hit with a certain circle of friends of mine. I can only say that anyone searching for a rare classic need look no further.