A Auto, Inc.


2.7
Overall Rating
Customer Service: 3 Buying Process: 3.4 Quality Of Repair: 3.7 Overall Facilities: 2.8


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If they would have gotten back to me
1
T99 on 05/14/2014
Customer Service: 1 Buying Process: 1

Cannot say much about them except I contacted them about a vehicle that was on the website. They did respond saying it was sold. I ask if what kind of inventory they had in that price range and similar type vehicle. (SUV) I never received a response from them after that. In the meantime we found another vehicle. I would not have even reviewed but received an email to give a review so thought I would let someone know they lost a potential sale just by not responding.

Disappointed!!!!!
1
Long Drive for Nothing on 03/28/2014
Overall Facilities: 1

I called ahead to ask if the car I was interested in was smoked in, and was told that it had not been. The car was so full of CIGARRETTE BURNS that I consider it destroyed. The "dealership" is situated like an old fashioned junkyard. YUCK!

A Auto, Inc. - Simply Superb
4.3
WCB on 12/13/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 3

If you are interested in paying for a fancy showroom in the price of your car, then this is not the place for you. If you are interested in being treated with decency and respect, in having a pleasant auto-buying experience, and getting a good car at a good price, then A-Auto is where you want to go. Greg is 100% genuine. I am one very satisfied customer. Thank you!

A Auto
1
Longhorn on 09/24/2013
Customer Service: 1

Don't ask a question online. They don't respond. Apparently don't want any of my business.

small dealership no customer service
1
brian e on 09/10/2013
Customer Service: 1

contacted the dealership twice never heard from them at all

Small dealership...large on customer service...
4.3
LoriJean on 08/09/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 3

We drove down from Green Bay to check out an AVEO for my daughter for college. I had emailed A Auto several times and always received a quick response. Also called me at home in response to a question I had when I saw the price had dropped. We headed down that day. It is a quaint, packed to the brim, busy service shop...a lot packed into a small area! If you are expecting a Lexus dealership, you'll be sadly disappointed. If you are looking for friendly, knowledgeable, quality used car dealer, I think you've come to the right place! We looked at over 50 dealerships trying to find a safe, quality, trusted used car for my daughter. I did not feel confident in any of them until I met Gregg at A Auto and the cleanliness of his used cars was impressive. Took for a test drive...no pressure at all, answered all of our questions and we drove it home. Very happy with experience and vehicle!!

Wowwed!!!!
4.3
Craig on 06/15/2013
Customer Service: 5 Buying Process: 5 Overall Facilities: 3

I told him what I was looking for and he stayed within my parameters while getting me int the best possible vehicle without stretching my budget. Greg even came back after closing on Saturday afternoon to meet us and complete the sale! It was definitely worth the drive from Kenosha!

A TRUSTED DEALER FOR USED CARS & QUALITY SERVICE
5
KOOL POPS on 06/04/2013
Customer Service: 5 Buying Process: 5 Quality Of Repair: 5 Overall Facilities: 5

A AUTO, INC. has been in business for over 25 years, and comes highly recommended for all of your automotive needs. For dependable, quality and professional service, A-AUTO exceeds in every aspect. If you are in the market for a great, gently used car, A-AUTO is the place to go. During the past 20 years, we have bought everything from a Buick, Toyota, Pontiac, and an Oldsmobile, from the Owner, Greg. He always treats everyone fairly, as if you are family, and he welcomes any questions you may have. He is willing to work with you on getting the best deal possible. The Service Personnel at A-Auto are professionals, and get the job done right the first time. Greg and his Staff treat everyone with respect, and they will earn your trust with the superb work they do on each and every service job that comes in the front door. Please give A-AUTO, INC. a try; you won't be sorry. The quality of a job well done is at A-AUTO, and they believe in customer service first and foremost, as well as customer satisfaction.

Good inventory
2.5
Bigd on 05/24/2013
Customer Service: 3 Overall Facilities: 2

Went to check out a car and it wasn't in running order. Other cars have the check engine light on too.

Horrible service and knowledge
1
Ephedra D on 12/10/2012
Customer Service: 1 Overall Facilities: 1

This dealership beyond having the dirtiest facilities I have ever been in, have no knowledge of what vehicles they have or dont have. I called at noon on a weekday to inquire about a vehicle. The owner Greg told me they still had the vehicle and I read him the VIN to make sure. He claimed they still ahd it....so I drove 2 hours to test drive it and when I got there the sales person (Ben) told me they sold it "days ago"....a week later the ad still is up. No one was opologetic and none of them cared. I guess there's a reason there in that facility. Stear clear of these guys!